23-4, Miscellaneous Changes

Revision Notice 23-4; Effective Aug. 21, 2023

The following sections were revised in the STAR Kids Program Support Unit Operational Procedures Handbook:

SectionTitleChange
1210Medical Necessity DeterminationClarifies Program Support Unit (PSU) staff’s role for the STAR Kids individual service plan (SK-ISP) cost limit. 
1210.2Medical Necessity Approval Time Frame for Initial Eligibility DeterminationsAdds new section about medical necessity (MN) approval time frame for initial eligibility determinations.
1614Verifying the Identity of an Applicant, Member, LAR, AR or Third Party IndividualChanges section title to Establishing Identity.
1614.1Telephone Communication Clarifies PSU staff processes for verifying phone communication. Changes section title to Phone Communication.
1615Information That May Be DisclosedClarifies PSU staff procedures for processing Form H1826, Case Information Release. 
1810Program Support Unit Staff Notification RequirementsUpdates PSU staff notification requirements.
2002Medical Necessity DeterminationClarifies PSU staff’s role regarding the SK-ISP cost limit.
2002.2Medical Necessity Approval Time Frame for Initial Eligibility DeterminationsAdds new section for MN approval time frame for initial eligibility determinations.
3210.2Reassessment of Medical Necessity DeterminationClarifies PSU staff’s role regarding the SK-ISP cost limit.
3325Reserved For Future UseAdds new section.
3328Reassessment Notification RequirementsUpdates PSU staff notification requirements.
3430Transfer from MDCP to Another Medicaid Waiver ProgramClarifies PSU staff notification requirements for the Medically Dependent Children Program (MDCP) member transfers to another 1915(c) waiver program. 
7000Applicant or Member Complaints and State Fair HearingsChanges section title to Applicant or Member Appeal Requests and State Fair Hearings. 
7100Reserved for Future UseChanges section title to Appeals and State Fair Hearings. Adds Texas Administrative Code (TAC) language and definitions.
7210Program Support Unit Staff Procedures for Completing Form H4800Changes section title to Entering a State Fair Hearing In TIERS. Updates PSU staff procedures for entering a fair hearing in the Texas Integrated Eligibility Redesign System (TIERS).
7214Changes to the State Fair Hearing Request SummaryUpdates PSU staff procedures for submitting fair hearing changes.
7221Type of DenialsClarifies PSU staff procedures for processing a fair hearing.
7221.1Medical Necessity Denial by Texas Medicaid & Healthcare PartnershipClarifies PSU staff procedures for supplemental security income (SSI) denials or terminations.
7221.3Supplemental Security Income Denial by the Social Security AdministrationRemoves section.
7221.4Other Denial ReasonsClarifies PSU staff procedures for other denial or termination reasons.
7222.1Continuation of Medically Dependent Children Program Services During a State Fair HearingClarifies PSU staff procedures for continuing MDCP during a fair hearing.
7233State Fair Hearing DecisionAdds fair hearing decision definitions.
7310Action Taken on the State Fair Hearing DecisionClarifies PSU staff procedure for processing fair hearing decisions.
7510Sustained State Fair Hearing Decision for ApplicantsAdds fair hearing decision definition for sustained fair hearing decision. Clarifies PSU staff procedure for processing a sustained fair hearing decision.
7510.1Sustained State Fair Hearing Decision for ApplicantsAdds new section.
7510.2Sustained State Fair Hearing Decision for Members With Continued MDCP BenefitsAdds new section.
7510.3Sustained State Fair Hearing Decision for Members Without Continued MDCP BenefitsAdds new section.
7511Sustained Decision – Termination Effective DateClarifies PSU staff procedure for processing a sustained fair hearing decision.
7520Reversed State Fair Hearing DecisionAdds fair hearing decision definition for reversed fair hearing decision. Clarifies PSU staff procedure for processing a reversed fair hearing decision.
7520.1Reversed State Fair Hearing Decision for ApplicantsAdds new section.
7520.2Reversed State Fair Hearing Decision for Members With Continued BenefitsAdds new section.
7520.3Reversed State Fair Hearing Decision for Members Without Continued BenefitsAdds new section.
7521Reversed Decision – Effective DateClarifies PSU staff procedure for processing a reversed fair hearing decision.
7600Roles and Responsibilities of Texas Health and Human Services Commission Hearings OfficerAdds TAC language.
Appendix XIHHSC Benefits Portal and TIERS Reference GuidesChanges appendix title. Includes additional reference guides.
Appendix XXIVFair Hearing and Interest List Options for MDCP Denials - MembersCorrects links and text.
Appendix XXIXFair Hearing and Interest List Options for Aging Out of MDCPUpdates PDFs on landing page and bolding in PDF.
Appendix XXVIIFair Hearing Options for MDCP Denials - ApplicantsUpdates PDFs on landing page and bolding in PDF.
Form 2128 InstructionsForm 2128 InstructionsCorrects miscellaneous content.