HHS offers help with food, health care and cash assistance, all just a click away if you apply through YourTexasBenefits.com. Whether it's Medicaid, SNAP food benefits or Temporary Assistance for Needy Families cash assistance, HHS is helping Texas families get back on their feet.
2019 Federal Government Shutdown
Texas Health and Human Services is monitoring the situation in Washington and will provide updates as needed. Below are questions and answers about your benefits.
Are February SNAP benefits affected?
Because of the federal government shutdown, the U.S. Department of Agriculture told states they can issue benefits until federal funds are no longer available. It is unclear from the federal government when that will happen.
- If you’re a current client who was determined eligible for February SNAP benefits by Jan. 15, your February benefits were loaded on your Lone Star Card Jan. 20. If we approved your renewal after Jan. 15, you will get benefits on your normal day in February. You don’t need to take any action to receive your benefits.
- If you need to renew your benefits, you are encouraged to submit your verification documents as soon as possible, even if we gave you a different deadline.
- If you recently applied for benefits and we asked you for verification documents, you should get them to us as soon as possible, even if we gave you a different deadline.
Where are my February SNAP benefits?
If you were approved for February benefits by Jan. 15, your benefits were loaded on your Lone Star Card Jan. 20. If we approved your renewal after Jan. 15, you will get benefits on your normal day in February.
How will I know I received my February SNAP benefits?
You can check your balance by logging into YourTexasBenefits.com or calling the Lone Star Help Desk at 800-777-7328.
Can I spend my February SNAP benefits right away?
Your benefits will be available right away, but you're encouraged to space out your food purchases rather than making large purchases.
Will SNAP benefits be issued in March?
Yes. Benefits will be put on your Lone Star Card on a date based on the last digit of your EDG number. See the chart below to find your date.
|If your SNAP EDG number ends in:||You will get March benefits on:|
|0 or 5||March 1|
|1 or 6||March 3|
|2 or 7||March 5|
|3 or 8||March 6|
|4 or 9||March 7|
For example, if your EDG number is 12345678, SNAP benefits will be on your Lone Star Card on March 6 because the last number is 8.
How do I find my EDG number?
Log into your account at YourTexasBenefits.com or the Your Texas Benefits mobile app and click on your case. You can also call 2-1-1 and choose option 2.
How can I find out when benefits will be loaded onto my Lone Star Card?
- Log into your account on YourTexasBenefits.com. Click Manage and pick the case you want to find out about, and then click Details. Click Lone Star Card Info to see your next deposit date.
- Call 2-1-1, and after you pick a language, pick option 2.
Will the money on my Lone Star Card expire?
SNAP benefits are good for one year and don’t need to be used immediately. Any information about benefits expiring in the coming weeks because of the government shutdown is not correct.
How do I submit my benefits application and required verification documents?
You can complete your application or renew your benefits on our website, YourTexasBenefits.com. You can send verification documents to us on YourTexasBenefits.com or the Your Texas Benefits mobile app (available for Android and iPhones). You can also fax it to us at 877-447-2839.
How can I check the status of my application or renewal?
You can check the status of your application or renewal by logging into YourTexasBenefits.com or calling 2-1-1 and selecting option 2.
How can I find out about other places to get help with food?
To find out about food pantries and other food programs in your area you can do one of the following:
- Go to 211Texas.org
- Call 2-1-1. After you pick a language, pick option 1.
What will happen to my SNAP benefits for April if a federal budget is not approved?
Texas HHSC will continue to monitor the situation in Washington and provide updates as needed.
Will I still receive my TANF cash assistance benefits?
Funding for TANF cash assistance has been approved through June 2019.
Are there any changes to WIC benefits because of the shutdown?
WIC benefits are not affected at this time. We will continue to monitor the situation in Washington and provide updates as needed.
Medicaid and CHIP
Can I still get Medicaid and CHIP coverage?
Texas HHSC will continue to provide Medicaid and CHIP services to eligible Texans and payments to health-care providers.
Community Care Services Eligibility
Will any of my CCSE services be affected?
None of the services provided by CCSE are impacted at this time. These include:
- Adult Foster Care
- Community Attendant Services
- Consumer Managed Personal Attendant Services
- Day Activity and Health Services
- Emergency Response Services
- Family Care
- Home-Delivered Meals
- Primary Home Care
- Residential Care
- Special Services to Persons with Disabilities
Will I be able to apply for benefits or check my benefit status on YourTexasBenefits.com during the shutdown?
Yes. You can apply for benefits and see your case information online as normal.
Will HHS offices be closed during the government shutdown?
No. Offices will be open during normal business hours of 8 a.m. - 5 p.m.
Where can I get the latest information on how the shutdown affects my benefits?
This page will be updated with the latest shutdown updates. To check benefit amounts, visit YourTexasBenefits.com or call the Lone Star Help Desk at 800-777-7328. For questions about your benefits, dial 2-1-1 and select option 2.