SAFETY ALERT: Computer use can be easily monitored and information is very difficult to completely delete off the computer. If you are afraid that your e-mail, Internet or computer use might be monitored, please use a computer that cannot be monitored and/or call the National Domestic Violence Hotline.
24-Hour National Domestic Violence Hotline
The Family Violence Program promotes self-sufficiency, safety, and long-term independence of adult victims of family violence, child victims of family violence, and victims of teen dating violence. The program provides emergency shelter and support services to victims and their children, educates the public, and provides training, and prevention support to various agencies.
- Program Overview:
- Family Violence Program Centers and Organizations
- Contact Us
What is family Violence?
Family violence is when one family or household member physically harms or emotionally abuses another family or household member. A victim of family violence may be a spouse or a partner (both men and women). Family members, such as children, who witness family violence are also considered victims. Family Violence can take different forms such as:
- Physical abuse (for example, hitting or using a weapon).
- Sexual abuse (including rape or any unwanted sexual contact).
- Emotional abuse (such as threats or humiliation).
- Financial abuse (such as controlling a person’s money without their permission).
Teen Dating Violence is an act of violence done by a person who is in a romantic or intimate relationship with the victim. Dating violence can also take many forms, such as emotional and verbal abuse, physical abuse, and sexual abuse.
Services for Victims of Family Violence
Shelters provide temporary shelter and non-resident services for victims of family violence and their children. Non-residential centers provide the same services, except shelter, for victims.
Services are free for all victims and their children and are provided without any financial eligibility testing.
Services provided by the Family Violence Program include:
- Temporary 24-hour shelter: A state-funded shelter center that provides temporary emergency residence for survivors of family violence 24 hours a day, every day of the year.
24-hour hotline:1-800-799-SAFE (7233) - A telephone number answered 24 hours a day, every day of the year, by trained volunteers and employees who provide survivors of family violence with:
- Immediate intervention through safety planning.
- Understanding and support.
- Information about shelter center services.
- Referrals to other services.
Legal advocacy: Face to face services directly to the client that include assisting clients in:
- Identifying an individual's legal needs (including court accompaniments).
- Legal rights and options.
- Providing support and accompaniment in their pursuit of those options.
- Assistance in obtaining medical care.
- Emergency transportation.
- Information about training for and seeking employment.
- Information and referral to other services.
Centers that Provide Temporary Shelter and Support Services (Shelter)
|Abilene||Noah Project, Inc.||800-444-3551|
|Alpine||Family Crisis Center of the Big Bend, Inc.||800-834-0654|
|Amarillo||Family Support Services of Amarillo, Inc.||800-749-9026|
|Angleton||Women's Center of Brazoria County, Inc.||800-243-5788|
|Bastrop||Family Crisis Center||888-311-7755|
|Bay City||The Crisis Center||979-245-9299|
|Beaumont||Family Services of Southeast Texas, Inc.||800-621-8882|
|Boerne||Kendall County Women’s Shelter||800-495-8078|
|Borger||Hutchinson County Crisis Center, Inc.||806-273-2313|
|Brownsville||Friendship of Women, Inc.||956-544-7412|
|Bryan||Twin City Mission||979-775-5355|
|Carrizo Springs||Wintergarden Women's Shelter, Inc.||800-363-9441|
|Cleburne||Johnson County Family Crisis Center||800-848-3206|
|Corpus Christi||Women's Shelter of South Texas||361-881-8888|
|Dallas||The Family Place||214-941-1991|
|Dallas||Mosaic Family Services||214-823-4434|
|Dallas||The Salvation Army – Carr P. Collins Social Service Center||214-424-7200|
|Decatur||Wise Hope Shelter & Crisis Center||940-626-4855|
|Denton||Denton County Friends of the Family, Inc.||800-572-4031|
|Dumas||Safe Place, Inc.||806-935-2828|
|El Paso||Center Against Family Violence, Inc.||915-593-7300|
|Fort Worth||SafeHaven of Tarrant County||877-701-7233|
|Galveston||Resource & Crisis Center of Galveston County, Inc.||409-765-7233|
|Garland||New Beginning Center, Inc.||972-276-0057|
|Granbury||Mission Granbury, Inc.||817-579-6848|
|Grand Prairie||Brighter Tomorrows, Inc.||972-262-8383|
|Greenville||Women in Need, Inc.||903-454-4357|
|Harlingen||Family Crisis Center, Inc.||956-423-9304|
|Hondo||Southwest Family Life Centers, Inc.||830-426-5131|
|Houston||Houston Area Women's Center, Inc.||713-528-2121|
|Humble||Family Time Crisis and Counseling Center||281-446-2615|
|Jacksonville||Crisis Center of Anderson & Cherokee Counties, Inc.||800-232-8519|
|Kerrville||Hill Country CARES, Inc.||830-257-2400|
|Killeen||Families in Crisis, Inc.||254-634-8309|
|Laredo||Casa de Misericordia||800-782-2722|
|Longview||Women's Center of East Texas, Inc.||800-441-5555|
|Lubbock||Women's Protective Services of Lubbock, Inc.||806-747-6491|
|Lufkin||Janelle Grum Family Crisis Center of East Texas||800-828-7233|
|Marble Falls||Highland Lakes Family Crisis Center||830-693-5600|
|McAllen||Women Together Foundation, Inc.||800-580-4879|
|Midland||Safe Place of the Permian Basin, Inc.||432-570-1465|
|Mineral Wells||Hope, Inc.||940-325-1306|
|Mt. Pleasant||SAFE-T Agency (Shelter Agencies for Families in East Texas)||903-575-9999|
|New Braunfels||Crisis Center of Comal County||830-620-4357|
|Odessa||The Crisis Center||800-627-4747|
|Pampa||Tralee Crisis Center for Women, Inc.||806-669-1788|
|Pasadena||The Bridge Over Troubled Waters, Inc.||713-473-2801|
|Perryton||Panhandle Crisis Center, Inc.||800-753-5308|
|Plainview||Crisis Center of the Plains||806-293-7273|
|Plano||Texas Muslim Women’s Foundation||972-880-4192|
|Richmond||Fort Bend County Women's Center||281-342-4357|
|Round Rock||Hope Alliance||800-460-7233|
|San Angelo||ICD Bridges, Inc.||800-749-8631|
|San Antonio||Family Violence Prevention Services, Inc.||210-733-8810|
|San Marcos||Hays-Caldwell Women's Center||800-700-4292|
|Seguin||Guadalupe Valley Family Violence Shelter, Inc.||800-834-2033|
|Sherman||Grayson Crisis Center||800-893-5615|
|Snyder||Gateway Family Services||325-578-8054|
|Texarkana||Domestic Violence Prevention, Inc.||800-876-4808|
|The Woodlands||Montgomery County Women's Center||936-441-7273|
|Tyler||East Texas Crisis Center, Inc.||800-595-5591|
|Victoria||Mid-Coast Family Services, Inc.||800-870-0368|
|Waco||Family Abuse Center, Inc.||800-283-8401|
|Webster||Bay Area Turning Point, Inc.||281-286-2525|
|Wichita Falls||First Step, Inc.||800-658-2683|
Centers with Support Services Only (Non-Residential Centers)
|Bonham||Fannin County Family Crisis Center||800-799-7233|
|Eastland||Eastland County Crisis Center, Inc.||254-629-3223|
|Gainesville||Abigail’s Arms – Cooke County Family Crisis Center||877-846-4751|
|Houston||Aid to Victims of Domestic Abuse||713-224-9911|
|Houston||Montrose Counseling Center, Inc.||800-699-0504|
|Houston||Northwest Assistance Ministries||281-885-4673|
|Pleasanton||Atascosa Family Crisis Center, Inc.||877-569-2001|
|Stephenville||Cross Timbers Family Services||866-934-4357|
MOU Guidance and Form with DFPS
The purpose of the Memorandum of Understanding (MOU) between the Texas Department of Family and Protective Services (DFPS) and Family Violence Centers is to establish policies and procedures to facilitate cooperation and effective coordination with DFPS [(both Child (CPS) and Adult Protective Services (APS) programs]. The request for coordination is related to services to victims and children which:
- Establish an ongoing working relationship with local DFPS officials.
- Encourage the CPS and APS systems to develop policies and procedures that are responsive to the needs of battered women and enhance coordination among DFPS and local service providers.
- Participate in cross-training efforts with HSHC, DFPS and the Texas Council on Family Violence.
- Disseminate the CPS information brochure entitled “What Will Happen to My Child?” in shelter centers.
- Maintain a MOU with the regional DFPS office (APS and CPS).
- Designate a staff person as a liaison to DFPS. This individual would be the designated point of contact to work on issues related to DFPS.
- Encourage local CPS and APS professionals to post signs and leave brochures in their offices about family violence and the availability of services.
HHSC advises victims of family violence to call the 24-Hour National Domestic Violence Hotline at1-800-799-SAFE (7233) or TDD 1-800-787-3224.
If you are in an emergency situation and need help right away from the local police department, please call 9-1-1.
The Family Violence Program can be contacted by e-mail at firstname.lastname@example.org.You must include your contact information in the body of your message if you need someone to contact you. The names and addresses on e-mails are automatically removed to protect the identities of those sending an e-mail.