3700, Emergency Responsiveness

Revision 20-0; Effective December 18, 2020

Contractors must be adequately prepared to handle clinical emergency situations, as follows:

There must be a written plan for the management of on-site medical emergencies, emergencies requiring ambulance services and hospital admission.
Each site must have staff trained in basic cardiopulmonary resuscitation (CPR) and emergency medical action. Staff trained in CPR must be present during all hours of clinic operations.
There must be written protocols to address vaso-vagal reactions, anaphylaxis, syncope, cardiac arrest, shock, hemorrhage and respiratory difficulties.
Each site must maintain emergency resuscitative drugs, supplies and equipment appropriate to the services provided at that site, and appropriately trained staff when clients are present.
Documentation must be maintained in personnel files that staff has been trained regarding these written plans or protocols.

There must be a written safety plan that includes maintenance of fire safety equipment, an emergency evacuation plan and a disaster response plan.