• COVID-19 FAQ for HCS and TxHml Providers with General Questions also Applicable to ICF/IID (PDF)
• COVID-19 FAQs for HCS and TxHml Providers (PDF) – Updated weekly
• COVID-19 Response for HCS Residential Providers (PDF)
• Helping Individuals with Intellectual Disabilities and Related Conditions Prevent the Spread of COVID-19 (PDF) 

Please click here for Provider Communications.

Don't Miss Out on Emails from HHS

The Texas Health and Human Services Commission contracts with a company called Granicus to provide email updates, called GovDelivery. In accordance with your contract, and contracting rules at 40 Texas Administrative Code §49.302(g), you must subscribe to receive HHSC email updates, using this GovDelivery signup, and select Information Letters, Provider Alerts and the contract program type(s).

When you sign up for email updates, you are giving your information to both HHSC and to Granicus. When HHSC has your information, it is subject to the HHSC privacy policy. When Granicus has your information, it is subject to the Granicus GovDelivery privacy policy.

• Provider/policy information: hcs@hhsc.state.tx.us / hcspolicy@hhsc.state.tx.us
• Contracting information: 512-438-3234 / IDDWaiverContractEnrollment@hhsc.state.tx.us
• Eligibility information: Your local authority
• Waiver Survey and Certification: 512-438-4163 / waiversurvey.certification@hhsc.state.tx.us
• Regional nurses: Community Services regional contacts for your region

• Please click here to take a short survey in English about the recent visit to your facility by Texas Health and Human Services Regulatory Services .
• Please click here to take a short survey in Spanish about the recent visit to your facility by HHS Regulatory Services

State

• Texas Administrative Code, Title 40, Part 1, Chapter 9: Home and Community-Based Services (HCS) Program and Community First Choice (CFC)
• Texas Administrative Code, Title 40, Part I, Chapter 41: Consumer Directed Services
• Texas Administrative Code, Title 40, Part 1, Chapter 49: Contracting for Community Services

Federal

• Social Security Act, §1915(c)

Other Rules and Statutes

• Health and Human Services Rulemaking
• Texas Legislature Online
• Texas Register
• Texas statutes

The Regulatory Services Waiver Survey and Certification unit began using the following forms checklists for all Home and Community-based Services (HCS) certification reviews in June 2010 and the Residential Review Checklist in September 2009.

• Form 1573, Residential Review Evidence of Correction for Results Less Than 90%
• Form 1588, Waiver Survey and Certification HCS Review Report
• Form 3609, Waiver Survey and Certification Residential Checklist
• Form 5611, Waiver Survey and Certification — HCS Personnel Checklist
• Form 5607, Waiver Survey and Certification DFPS Checklist
• Form 5610, Fire Drills
• Form 8576, Individual Profile Information
• Form 8581, Corrective Action Plan
• Form 8608, Sample Appeal Letter