Having Trouble Viewing or Downloading a Form?

Disable Your Browser’s Built-in PDF Viewer

Internet Explorer or Microsoft Edge users, follow these steps.

Firefox or Safari users, follow these steps.

Chrome users, follow the steps below:

  1. Type "chrome://settings/content" into the address bar, without the quotes.
  2. Scroll down to PDF Documents.
  3. Check the “Open PDF files in the default PDF viewer application” checkbox.
  4. Click “Done”.

Download a Form to Your Computer

  1. Right Click (Ctrl + Click on Mac OS) on the blue form link.
  2. Click “Save link as” from the menu.
  3. Select the folder you want to save the file in and then click Save.
  4. Navigate to the folder you saved the file in and Right Click (Ctrl + Click on Mac OS) the file  then select Open With:

Note: Open the PDF file from your desktop or Adobe Reader. Some browsers, such as Chrome, will display the downloaded PDF file at the bottom of the browser window. Do not click on the downloaded file in the browser since it will not open the PDF file in Adobe Reader but instead open it in the browser resulting in the same error message.

Don’t have Adobe Reader or Need a Newer Version?

Download the free Adobe Reader here. Our forms are made to be used with Adobe Reader version 9 or later.

Need Further Assistance?

If you continue to have trouble viewing or downloading a form, please email

Order Printed Forms

Service providers may order any of the forms listed in this order form free of charge. The form must be emailed to HHS Printing Services for processing. For questions about your order, please contact 512-250-7163.

How to View Different File Types

Below is a list of file types you may see on our website, along with software you can use to view each type of file. Please click on the product name to visit the software download page.

Portable Document Format (PDF) Files

Microsoft Office Files (documents, spreadsheets, slide show presentations)

Word (.doc)

Excel (.xls)

PowerPoint (.ppt)

OpenOffice (free alternative to Microsoft Office)

Video and Flash Files

Adobe Flash Player (.flv, .swf)

QuickTime (.mov)

RealPlayer (.rm, .rmvb)

Windows Media Player (.wmv)

Audio Files

RealPlayer (.mp3, .ra)

Windows Media Player (.mp3, .wav, .wma)