Contracting with HHS

Annually, Texas Health and Human Services awards thousands of contracts for goods and services that are worth billions of dollars. Contracts run the gamut from computer support to janitorial services to direct client services. HHS also ensures that women- and minority-owned businesses are included in the contracting process.

HHS posts all notifications of new Request for Proposal/solicitation releases, Requests for Application, Open Enrollments, related attachments and subsequent addendums, when applicable. You can find the documents on:

Procurement Opportunities

Provided below are select current procurement opportunities with the Texas Health and Human Services Commission. To view all HHSC’s active solicitations visit the Electronic State Business Daily.

Financial Analysis and Financial Data Management and Modeling Services

Solicitation Information

  • Solicitation Number: HHS0004466
  • Response Due Date: 11/12/2019
  • Response Due Time: 2:00 p.m.
  • Solicitation Posting Date: 10/11/2019
  • September 1, 2020 – August 31, 2023 — Operations
  • Solicitation Description: HHSC seeks a qualified vendor with the expertise, financial resources, and experience necessary to provide financial analysis and financial data management and modeling. The vendor will work with the State to support the Texas Medicaid program including the Texas Healthcare Transformation and Quality Improvement Program in accordance with the specifications contained in this request for proposal.

Solicitation Timeline

  • October 11, 2019 - Solicitation Release Date
  • October 23, 2019 at 10:30 a.m. CST - Pre-proposal Conference
  • October 29, 2019 at 4 p.m. CST - Deadline for Submitting Questions
  • November 12, 2019 at 2 p.m. CST - Deadline for Response Submissions
  • April 2020 - Tentative Award Date

Medicaid Modernization

Pre-Solicitation Announcement Medicaid Modernization Services and Support – Medicaid Management Information System (MMIS)

The Health and Human Services Commission issues this Pre-Solicitation Announcement (PDF) to inform the vendor community that the HHSC intends to release several solicitations to procure the service components for a modernized, modular Medicaid Management Information System.

Proposed Intent to Procure: Vendor Drug Program (VDP) RFO Announcement

The Health and Human Services Commission is providing notice of the intent to post a Request for Offer for a qualified Contractor for the Vendor Drug Program Pharmacy Benefits Services Modernization solution that includes:

  • Pharmacy claims and Rebate administration;
  • Managed Care Organizations Encounters processing;
  • Preferred Drug List management;
  • Texas Formulary management;
  • Drug Utilization Review services;
  • Call center services; and
  • Prior Authorization services.

The anticipated RFO release date is within the next 6 months of this announcement. HHSC reserves the right to update the anticipated RFO release date. HHSC intends to award one contract under this RFO.

Through this RFO, HHSC will be soliciting a Contractor to develop a solution that provides statewide access to covered outpatient drugs for individuals enrolled in Medicaid, Children’s Health Insurance Program, Children with Special Health Care Needs program, the Healthy Texas Women program, and Kidney Health Care program.

This notice does not constitute a solicitation for offers, a binding commitment to conduct a procurement, or an offer of a contract or prospective contract. Any action taken by the interested party is on their own accord and any financial outlay is the risk of the company/entity.

HHSC will not accept comment or questions related to this notification. If HHSC has more information to add to this announcement it will be added to this notice via addendum.

Proposed Intent to Procure: Texas Early Hearing Detection and Intervention (TEHDI) RFO Announcement

The Health and Human Services Commission is providing notice of the intent to post a Request for Offer for a qualified Contractor for the Texas Early Hearing Detection and Intervention solution that includes:

  • Transition Services;
  • Care Coordination;
  • Educational Outreach and Technical Assistance;
  • Program Support;
  • Software Maintenance and Technical Support;
  • Technical Support Associated with User Accounts;
  • Enhancements; and
  • Turnover Services.

The anticipated RFO release date is within the next 6 months of this announcement. HHSC reserves the right to update the anticipated RFO release date.  HHSC intends to award one contract under this RFO. 

Through this RFO, HHSC will be soliciting a Contractor to provide a solution that supports agency objectives of ensuring that newborns and young children who are deaf or hard of hearing are identified as early as possible, with the goal of providing the appropriate intervention services in order to prevent delays in vocabulary, communication, and cognitive skills development. More information about the TEHDI program is available at dshs.texas.gov/tehdi.

This notice does not constitute a solicitation for offers, a binding commitment to conduct a procurement, or an offer of a contract or prospective contract. Any action taken by the interested party is on their own accord and any financial outlay is the risk of the company/entity.

HHSC will not accept comment or questions related to this notification. If HHSC has more information to add to this announcement it will be added to this notice via addendum.

Medicaid Managed Care Procurement Timelines

 

STAR+PLUS

New procurement timeline is under development.

STAR & CHIP

New procurement timeline is under development.

Dental

  • October  1, 2018 — November 30, 2018 — Request for proposals posted
  • February 2019 — Proposals opened and evaluations commence
  • October 2019 — Negotiations and contracting commence, anticipated award and readiness reviews commence. Read the Medicaid and CHIP Dental Procurement Announcement.
  • September 1, 2020 — August 31, 2023 — Operations

Handbooks and Policies

  • The HHS Contract Management Handbook (PDF) establishes consistent contract management policies and procedures that must be followed by HHS agencies.
  • The HHS Procurement Manual (PDF) serves as a purchasing guide for HHS agencies and establishes requirements for interface between the Procurement and Contracting Services Division of and HHS agencies for purchases conducted by PCS on behalf of the agencies.
  • The HHS Vendor Interaction Policy (PDF) is intended to promote and guide collaboration between HHS staff and the vendor community. The policy provides parameters to facilitate communication while protecting the integrity of the procurement process.

Information Security

  • Data Use Agreement (PDF) — A contractual agreement between HHS and external entities who access HHS confidential information.
  • Information Security Assessment Supplemental Guidance for External Entities (PDF) — This document replaces the IS-RAMP and guides external entities on how to demonstrate compliance with Texas HHS Information Security and Privacy requirements.
  • Information Security Controls (PDF) — The security and privacy controls contained in this document are the safeguards or countermeasures that, when implemented and enforced, will satisfy the information security compliance requirements defined in the HHS IS-Policy and applicable federal laws, executive orders, directives, policies, HHS regulations and standards.
  • Privacy and Security Guide (PDF) — The Office of the National Coordinator publishes this guide for Health Information Technology. The guide helps healthcare providers ― especially Health Insurance Portability and Accountability Act covered entities and Medicare eligible professionals from smaller organizations ― better understand how to integrate federal health information privacy and security requirements into their practices.
  • Texas HHS Security and Privacy Inquiry (PDF) — The SPI is a questionnaire that includes a list of minimum HHS information security and privacy requirements needed for accessing HHS confidential information. An external entity must be able to confirm all requirements are "in-place" before considered eligible for doing business with HHS (additional information security and privacy requirements may apply).
  • HB3834 Information Security/Cybersecurity Training Requirement for Contractors FAQ (PDF)  — As defined in Section 2054.5192 of the Texas Government Code, HHS shall require any contractor with access into an HHS computer system or database to complete a cybersecurity training program certified by the Department of Information Resources.
  • Contractor Written Acknowledgement of Completion of Cybersecurity Training Program (PDF) —  This form must be completed by any HHS contractor, including the contractor’s employees, officers, and subcontractors who have access to a Texas Health and Human Services system, computer system or database, by April 30, 2020, and returned to the appropriate contract manager. The form certifies the contractor has completed a Department of Information Resource (DIR) certified cybersecurity awareness training program and is compliant with Texas Government Code 2054.5192.
  • HHS Information Security/Cybersecurity Training (PDF) — This DIR-certified course was approved for HHS use and is provided in a pdf format to assist contractors with meeting contractual training requirements.