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Section 6000, Service Delivery Options
... March 15, 2017   Under the Agency Option (AO), the provider is responsible for managing the day-to-day activities of the attendant and all business details. Most individuals select the AO model ... the business details (for example, paying taxes and doing the payroll). The provider also orients attendants to ...

Section 8000, Service Delivery Options
... is no home and community support services agency (HCSSA) provider to fall back on to provide services. The member or ... Services Option, which can be accessed by visiting https://hhs.texas.gov/cds ; and complete Form 1581 , Consumer ... time. The MCO service coordinator must comply within five business days after receipt of the request. A member or LAR ...

Section 2000, Case Management
... service plan and individual referral information to the provider selected by the individual; and discusses the plan ... 1, 2012. Completion of the CSQ The CSQ is available in the Long Term Care Services Intake (NTK) System and is completed ... contact with the caregiver must be attempted within five business days. (In situations where it is necessary to go ...