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HHS Ombudsman Managed Care Help
Español If you get your Medicaid through a managed care organization, also called an MCO, and you ... Understand their Medicaid coverage Understand their rights Advocate for themselves Resolve problems, including access to ... health care needs. Help includes: Information about your coverage How to access services Referrals to the right ...

HHS Office of the Ombudsman
Español We Help Resolve All HHS Complaints Do you have a question about your Health and Human Services (HHS) benefits? If you are not ...

Your Guide to the Medicaid Estate Recovery Program
... program is administered by Texas Health and Human Services (HHS). About MERP Who does MERP affect? This program will affect only ...

Find Us
... in the Rio Grande Valley to laboratories in the Panhandle, HHS employees are there to respond to the needs of Texans. Contact ... contractors who provide them and anyone with questions about the services we provide. While the headquarters offices are located in ...

Section 2000, Case Management
... or risk status; receives information from providers about the individual's ongoing needs and conditions; and reassesses ... responsible for assisting individuals who have lost their Your Texas Benefits (YTB) Medicaid card or never received it. For detailed ...

B-1400, Complaints
...   All Programs Texas Health and Human Services (HHS) Circular C-001 found at www.hhsc.state.tx.us/news/circulars/c-001.shtml ... Nutrition Assistance Program (SNAP) and want to complain about it. Individuals may submit their complaint to the United States ...

Medicaid and CHIP - Contact Us
Contacts for Clients Questions about Medicaid Managed Care Call the Medicaid client hotline at ... 2-1-1 or 877-541-7905 to find information about resources in your local community. Whether you need help finding food or housing, child ... you can complain to the Texas Health and Human Services (HHS) Office of the Ombudsman by calling toll-free 866-566-8989. If you would ...

Fair and Fraud Hearings Frequently Asked Questions
... conferences are used to clarify important information about the case or if the hearing officer has the authority to conduct the ... Can I bring my child as an interpreter? No. HHS will provide an approved interpreter for your fair hearing, if needed. ...

Age Well Live Well: Be Healthy
... at a senior or community center. Texercise, an HHS health promotion initiative , encourages people and communities to adopt ... Tobacco Cessation fact sheet (PDF) provides information about tobacco use and a resource to help people stop using tobacco. DSHS ...

Enroll in HCS from the Interest List
... LA staff will complete for each HCS enrollment from the time HHS notifies the LA to make the offer of HCS to an individual to their final ... activities: identifying what is important to them about a provider (e.g., location, staffing patterns, provider experience with ...