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HHS Ombudsman - Complaint Process
... here is a list of contacts for frequently requested HHS programs: Community Mental Health Center / Local Mental ... Health Authority: Contact the rights protection officer at your local authority . Eligibility for Medicaid (including ... their requests. Option 2: Consumers seeking information about their eligibility for programs such as Medicaid, SNAP ...

Your Rights
Texas Health and Human Services employees champion the rights of those we serve. Our ombudsmen advocate for clients, ... accommodations, publishes civil rights posters, informs HHS contractors of civil rights responsibilities, and accepts ... Complaint and Incident Intake accepts complaints about the treatment of older people and people with ...

HHS Office of the Ombudsman
Español We Help Resolve All HHS Complaints Do you have a question about your Health and Human Services (HHS) benefits? If you are not ...

Ombudsman - Frequently Asked Questions
... not process any case actions What can I do if I’m an HHS employee and I have a personnel or disciplinary type ... by the Human Resources or Civil Rights offices. To ensure your matter is addressed with either of these departments, ... at my local HHS office. Who can I call to speak to someone about my case? You can call 2-1-1 or 877-541-7905 (pick a ...

Find Us
... in the Rio Grande Valley to laboratories in the Panhandle, HHS employees are there to respond to the needs of Texans. ... contractors who provide them and anyone with questions about the services we provide. While the headquarters offices ... and Human Services office by using the relay service of your choice. The state of Texas offers Relay Texas which you ...

Medicaid and CHIP - Contact Us
Contacts for Clients Questions about Medicaid Managed Care Call the Medicaid client hotline ... or 877-541-7905 to find information about resources in your local community. Whether you need help finding food or ... you can complain to the Texas Health and Human Services (HHS) Office of the Ombudsman by calling toll-free ...

Intellectual or Developmental Disabilities (IDD) - Long-term Care
... age limits. Others are for people of all ages. In Texas, your local IDD authority will determine if you can get ... family members, staff and others who have concerns about the centers. To Learn More Find and compare state ... (PDF) How Do I Find Someone To Provide IDD Services? Once HHS decides which services you can get, you will need to find ...

C-1100, Other/Miscellaneous
... or Form H1010 , Texas Works Application for Assistance — Your Texas Benefits, HHSC staff determine whether the ... determination based on information the individual provides about citizenship/immigration status, Texas residency, income ... Providers and Their Contractors,  B-1230 Office of the Ombudsman, B-1420   C—1117 Texas Health Steps (THSteps) ...

Section 2000, Case Management
... or risk status; receives information from providers about the individual's ongoing needs and conditions; and ... responsible for assisting individuals who have lost their Your Texas Benefits (YTB) Medicaid card or never received it. ... not an interest list case; all notification and civil rights procedures apply. Individuals on an interest list are ...