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Your Rights
... accommodations, publishes civil rights posters, informs HHS contractors of civil rights responsibilities, and accepts discrimination ... Complaint and Incident Intake accepts complaints about the treatment of older people and people with disabilities. The ...

HHS Office of the Ombudsman
We Help Resolve All HHS Complaints Do you have a question about your Health and Human Services (HHS) benefits? If you are not satisfied ...

Ombudsman - Frequently Asked Questions
... process any case actions What can I do if I’m an HHS employee and I have a personnel or disciplinary type complaint? The ... at my local HHS office. Who can I call to speak to someone about my case? You can call 2-1-1 or 877-541-7905 (pick a language ...

TWH, B-1400, Complaints
...   All Programs Texas Health and Human Services (HHS) Circular C-001 found at www.hhsc.state.tx.us/news/circulars/c-001.shtml ... Nutrition Assistance Program (SNAP) and want to complain about it. Individuals may submit their complaint to the United States ...

Find Us
... in the Rio Grande Valley to laboratories in the Panhandle, HHS employees are there to respond to the needs of Texans. Contact ... contractors who provide them and anyone with questions about the services we provide. While the headquarters offices are located in ...

Medicaid and CHIP - Contact Us
Contacts for Clients Questions about Medicaid Managed Care Call the Medicaid client hotline at ... 2-1-1 or 877-541-7905 to find information about resources in your local community. Whether you need help finding food or housing, child ... you can complain to the Texas Health and Human Services (HHS) Office of the Ombudsman by calling toll-free 866-566-8989. If you would ...

Medicaid Managed Care Expansion Provider Inquiries
... Homes. Additional Resources: To find out more about Medicaid Managed Care Initiatives and STAR+PLUS, please visit: ... re: MCO billing and pre-authorization Contact HHS with: Service Authorizations regarding the daily rate Reports ...

Intellectual or Developmental Disabilities (IDD) - Long-term Care
... family members, staff and others who have concerns about the centers. To Learn More Find and compare state ... How Do I Find Someone To Provide IDD Services? Once HHS decides which services you can get, you will need to find someone to ...

TWH, C-1100, Other/Miscellaneous
... determination based on information the individual provides about citizenship/immigration status, Texas residency, income and household ... 1-800-252-8263 1-800-735-2988 HHS Ombudsman Managed Care Assistance Team 1-866-566-8989 7-1-1 ...

CW-CCAD, Section 2000, Case Management
... or risk status; receives information from providers about the individual's ongoing needs and conditions; and reassesses ... responsible for assisting individuals who have lost their Your Texas Benefits (YTB) Medicaid card or never received it. For detailed ...