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Your Rights
... accommodations, publishes civil rights posters, informs HHS contractors of civil rights responsibilities, and accepts discrimination ... Complaint and Incident Intake accepts complaints about the treatment of older people and people with disabilities. The ...

HCS, Section 16000, Consumer Rights and Complaints
... Disability Authority (LIDDA) must give a copy of Your Rights in Local Authority Services, Your Rights in A Home and ... annually. Consumer rights booklets are available on the HHS website at https://hhs.texas.gov/about-hhs/your-rights/consumer-rights-services/what-are-my-rights . ...

Consumer Directed Services
... delivered. The Texas Health and Human Services System (HHS) has long been a leader in promoting best practices in home and community ... and implemented in Texas. HHSS gives you a choice about how your services are managed: Agency option (agency-managed) ...

HCS, Section 2000, Service Coordination
... and setting. Additional guidance and information about person-directed planning can be found at: ... as described in §9.173(b), as well as a booklet entitled Your Rights in a Home and Community-Based Services Program (available here ...

Section 8000, Service Delivery Options
... 18-0; Effective September 4, 2018   Information about the Consumer Directed Services (CDS) option is presented to the STAR+PLUS ... Services Option, which can accessed by visiting https://hhs.texas.gov/cds; and complete Form 1581 , Consumer Directed Services ...

Section 8000, Service Delivery Options
... 18-2; Effective September 3, 2018   Information about the Consumer Directed Services (CDS) option must be presented to the ... Services Option, which can be accessed by visiting https://hhs.texas.gov/cds ; and complete Form 1581 , Consumer Directed ...

Section 3000, Waiver Eligibility and Services
... have Form H1200 , Application for Assistance – Your Texas Benefits, on file with the Texas Health and Human Services ... for the member, if necessary. There may be questions about eligibility for participants who are living in an AFC/ALF. In cases of ...

CW-CCAD, Section 6000, Service Delivery Options
... annual recertification. Use Appendix XXXI , It's Your Choice: Deciding How to Manage Your Personal Assistance Services, to ... case worker is required to: inform the individual about all options for managing personal attendant services, and review ...

HHS Ombudsman Behavioral Health Help
... We can answer questions and help you resolve a complaint about services received at a state hospital or a community mental health ... Texas Department of Insurance's page , as well as on the HHS Medicaid page . The Behavioral Health Ombudsman will gather ...

HHS Office of the Ombudsman
We Help Resolve All HHS Complaints Do you have a question about your Health and Human Services (HHS) benefits? If you are not satisfied ...

HHS Ombudsman Foster Care Help
... can answer questions or help you resolve a complaint about your foster care. Anything you share with us is confidential. If you are ...

Section 3000, STAR+PLUS HCBS Program Eligibility and Services
... and Form H1746-A to the Texas Health and Human Services (HHS) Enterprise Administrative Report and Tracking System (HEART) with the ... for the member, if necessary. There may be questions about eligibility for residents who are living in AFC or ALF. In cases of ...

CLASSPM, Section 1000, Introduction
... 17-1; Effective November 1, 2017   When to Call HHS CRS CRS receives complaints from individuals, family members, providers and the public about the care, treatment or services provided to an individual. Individuals ...

Core Function Seven: Health and Medical Needs
... planners determine how to access and use health information about people with disabilities, consistent with the Health Insurance ... of an evacuation. The tool is available at http://www.hhs.gov/ocr/privacy/hipaa/understanding/special/emergency/decisiontool.html . ...

Form 3906, Application for Specialized Telecommunications Assistance Program (STAP)
... months of the date that Texas Health and Human Services (HHS) receives the application. Step 3—Meet the disability requirements ... STAP P.O. Box 12607 Austin, TX  78711 Note about a Version for Screen Readers This application is available in a ...

Form 3907, Application for Specialized Telecommunications Assistance Program (STAP): Speech Generating Devices
... months of the date that Texas Health and Human Services (HHS) receives the application. Step 3—Meet the disability requirements ... STAP P.O. Box 12904 Austin, TX  78711 Note about a Version for Screen Readers This application is available in a ...

Provider Investigations
... community services People who contract with an HHS agency to provide inpatient mental health services Community centers, ... the appeal decision letter is signed. For more information about HHSC Provider Investigations, see the HHSC PI Handbook. ...

How To Become a CDS Provider
HHS conducts open enrollments for entities interested in becoming a ... as payment in full for FMS delivered. To learn more about rate for CDS services see the Texas Health and Human Services ... must be completed within 45 days from the date HHS receives your application. The easiest way to complete this requirement is to ...

Medicaid Managed Care Expansion Provider Inquiries
... Homes. Additional Resources: To find out more about Medicaid Managed Care Initiatives and STAR+PLUS, please visit: ... re: MCO billing and pre-authorization Contact HHS with: Service Authorizations regarding the daily rate Reports ...

DHHS Resources
... provides information to the public and health professionals about inner-ear balance disorders such as Meniere's disease, BPPV and ... for telephones, relay services, etc. The HHS Office of Civil Rights enforces federal civil rights laws that protect ... information and resources to help you learn ASL and improve your signing.  The ASL App for iOS and Android teaches conversational ...