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Office of Transformation and Innovation (OTI)
... was established in November 2017 to serve as a centralized process improvement consultancy for HHS. OTI's overarching goal is to identify and implement ... proactive, and planned communication and outreach about the "why" behind the new business processes, updates on ...

Managed Care Oversight Improvement Initiatives
... of claims and prior authorizations (Q1 2020). Complaints Process and Data Analytics This initiative focuses on ... Published a complaints report, as required of the HHS Office of the Ombudsman, to the HHS website. Executed ... Complete Uniform Managed Care Manual amendments about the new process for collecting prior authorization data ...

AAA Medicare Improvements for Patients and Providers Act
... In a previous response, Health and Human Services (HHS) indicated a AAA could follow-up with the individual to ... can be uploaded accurately, we can end the double entry process. We understand this is extra work and tedious but it ... AAA/ADRC goes to a senior center to present information about Medicare and included information about LIS and MSP. ...

Agencies & Departments
... and human services to qualified Texans. The transformed HHS is made up of the following agencies and departments. ... system: Makes it easier for people to find out about services or benefits for which they might qualify. ... and transparency are fostered in management’s control process. Office of Inspector General The Office of Inspector ...

Contracting with HHS
... support to janitorial services to direct client services. HHS also ensures that women- and minority-owned businesses are included in the contracting process. HHS posts all notifications of new Request for ... and cognitive skills development. More information about the TEHDI program is available at dshs.texas.gov/tehdi ...

Compact with Texans
... Human Services Commission's services, principles, and the process for filing complaints and requesting information. For ... envision a highly coordinated Health and Human Services (HHS) system driven by motivated and talented workers focused ... Coordination Ombudsman Services For additional information about services please call 2-1-1 or visit one of the ...

WITHDRAWN 03/03/16
... 12, 2010 Revised: Sept. 9, 2011 Revised: June 20, 2012 HHS CIRCULAR C-033 Executive Management Briefing Process and Operational Planning printable Adobe Acrobat ... will be instituted to communicate critical information about agency management and performance to the Executive ...

Community Collaboratives
... collaborative and plan events and programs. To learn more about these resources email AgeWellLiveWell@hhsc.state.tx.us ... Statewide partners include: State and local HHS offices Area agencies on aging State supported living ... HHS Aging Services Coordination Office Phone: 800-889-8595 Email: ...

Section 1000, Overview and Eligibility
... Section 8.1.39, STAR Kids Initial Screening and Assessment Process, if a member has a significant change in condition, ... MDCP. A child, young adult, LAR or AR may ask their MCO about how to be placed on the MDCP interest list at any time. ... to be used by all Texas Health and Human Services (HHS) agencies, and the contractors and providers in the ...

Crisis Counseling Assistance and Training Program Grants
... with the communities affected by the disaster. In Texas, HHS contracts with local organizations to provide these ... and community resources that will aid the recovery process. It consists mainly of supportive, educational ... The CCP seeks to empower survivors by educating them about disaster reactions, teaching them coping skills, ...

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