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HHS Ombudsman Managed Care Help
... organization, also called an MCO, and you have questions or complaints, we can help. Call 866-566-8989.  Complete our ... health care needs. Help includes: Information about your coverage How to access services Referrals to the right ...

HHS Office of the Ombudsman
... Help Resolve All HHS Complaints Do you have a question about your Health and Human Services (HHS) benefits? If you are not ... directly to people involved in providing your services, or if you are not satisfied the information you received is correct, call the ...

Medicaid Managed Care Expansion Provider Inquiries
... a nursing facility may have residents enrolled in two or three of the following STAR+PLUS MCOs: Amerigroup, Cigna-Healthspring, ... Homes. Additional Resources: To find out more about Medicaid Managed Care Initiatives and STAR+PLUS, please visit: ...

Your Guide to the Medicaid Estate Recovery Program
... administered by Texas Health and Human Services (HHS). About MERP Who does MERP affect? This program will affect only ... Facility for Individuals with an Intellectual Disability or Related Condition (ICF/IID) The following Medicaid waiver programs: ...

CW-CCAD, Section 2000, Case Management
... functions. Intake — Requests for service or information are made by an individual, or someone on the individual's ... or risk status; receives information from providers about the individual's ongoing needs and conditions; and reassesses ...

TWH, B-1400, Complaints
... Nutrition Assistance Program (SNAP) and want to complain about it. Individuals may submit their complaint to the United States ... and Human Services Commission (HHSC) certification office, or both. Individuals may submit complaints to, or obtain information from, USDA ...

Medicaid and CHIP - Contact Us
Contacts for Clients Questions about Medicaid Managed Care Call the Medicaid client hotline at 800-252-8263 or visit the Managed Care page on our website. To apply for benefits, visit ...

Age Well Live Well: Be Healthy
... it is following along to a fitness DVD, walking in the park, or taking classes at a senior or community center. Texercise, an HHS ... Tobacco Cessation fact sheet (PDF) provides information about tobacco use and a resource to help people stop using tobacco. DSHS ...

TWH, C-1100, Other/Miscellaneous
... health clinics* Services provided through contract or by direct vendor payments from the Health and Human Services Commission ... determination based on information the individual provides about citizenship/immigration status, Texas residency, income and household ...

Enroll in HCS from the Interest List
... days after the LA was notified of the HCS program vacancy; or for an individual residing in his or her own or family's home — 75 ... activities: identifying what is important to them about a provider (e.g., location, staffing patterns, provider experience with ...

TWH, A-800, Medicaid Eligibility
... Medicaid Coverage) The household New or increased earnings TP 07 ( A-842 , TP 07 Transitional Medicaid) ... to Texas. If an adoptive parent has any questions about the adoptive child's Medicaid, advisors should inform them to contact ...