Coronavirus (COVID-19) Information for People Receiving Services


The Your Texas Benefits website will be unavailable Saturday, April 4, 8 a.m. - 11 p.m., due to routine maintenance and updates.

SNAP and Medicaid

Due to the COVID-19 pandemic, if you recently applied for SNAP or Medicaid or received a notice to call us, you do not need to speak to anyone to complete your application. We will contact you if we need additional information. Current SNAP and Medicaid recipients will have their benefits renewed automatically. No further action is necessary at this time, and recipients will be notified by mail when it is time to renew their benefits. You do not need to call us.

COVID-19 FAQ for People Receiving SNAP, TANF or Medicaid

Medicaid CHIP COVID-19 Information Sessions

Hear about the actions taken to implement federal flexibilities in response to the COVID-19 pandemic, including the 1135, Appendix K and 1115 options. Learn more.

This page provides information to Texans receiving HHS services. HHS has provided guidance to child care facilities, long-term care facilities, and other entities that our agency regulates. You can find that guidance here.

This is a rapidly evolving situation and information will be updated as it becomes available. Check back often for the latest details and what you need to know about COVID‑19. See also the DSHS website for the latest developments on COVID‑19.

Area Agencies on Aging

Visit the Area Agencies on Aging page for more information on Area Agencies on Aging and COVID-19.

Medicaid & CHIP Services

Visit the Medicaid & CHIP Services page for more program specific COVID-19 information.

Reporting a Complaint about an HHS Service Provider

To report health and safety concerns about HHS regulated providers – including concerns related to COVID-19 response – the public can report concerns online to the Health and Human Services Commission or by calling 1-800-458-9858.

Visit the Complaint and Incident Intake page to learn more about filing a complaint about an HHS services provider.

Find help from these COVID-19 Resources

Learn more

For health-related COVID-19 information, visit the DSHS website.

Visit website