Contact Early Childhood Intervention Services (ECI) when you need clarification of:

  • state and federal policies and rules
  • arrangement for due process hearings
  • complaint investigations
  • mediations related to services for children with developmental delays

For information on submitting a formal complaint, follow the procedures outlined in the ECI handbook or call the HHS Office of the Ombudsman at 1-877-787-8999, selecting a language, and then selecting Option 3. You can also submit your request online.

6330 Highway 290 East Suite 300
Austin, Texas 78723
HHS Office of the Ombudsman: 1-877-787-8999