Revision 13-4; Effective October 1, 2013

 

 

A—1710 General Policy

Revision 13-2; Effective April 1, 2013

 

All Programs except TP 40 and Children's Medicaid

A thorough discussion of how a household meets expenses lets you check the accuracy of information the household provides. You must explore management at each application and redetermination. Also check management when a change affects how the household meets its expenses.

Ask two questions to examine management:

  • How long has the household managed this way?
  • Are the household's reported net income and resources enough to pay their expenses?

Require additional explanation and verification when management is questionable or negative.

Questionable Management — A household has questionable management when its billed basic expenses exceed reported net income and resources.

Negative Management — A household has negative management when its paid basic expenses exceed reported net income and resources plus support the Health and Human Services Commission excludes such as vendor payments.

 

A—1720 How to Evaluate Management

Revision 13-2; Effective April 1, 2013

 

All Programs except TP 40 and Children's Medicaid

Explore past, present and future management. Review the previous Form H1010, Texas Works Application for Assistance — Your Texas Benefits, or Form H1010-R, Your Texas Works Benefits: Renewal Form, or case comments and verification before the interview. Decide if the information given in the past is consistent with the current situation.

Review the EDG and decide if the household's reported net income meets its basic expenses. Examples of basic expenses include

  • food,
  • transportation,
  • shelter,
  • utilities, and
  • recurring expenses such as
    • credit card payments,
    • loans,
    • insurance,
    • clothing, and
    • disposable diapers.

Review Data Broker reports and other on-line verification sources to see if the household reported all their income, resources, and expenses. Example: Credit reports may show regular payments that cause monthly expenses to exceed reported income. (See C-827, Date Broker Combined Reports.)

If net income and resources do not cover paid expenses, ask the household if anyone has income from

  • tips,
  • commissions,
  • overtime,
  • bonuses, or
  • part-time employment such as
    • paper routes,
    • street vending,
    • babysitting,
    • sewing,
    • laundry,
    • lawn and garden work,
    • carpentry, and
    • seasonal labor.

Explore whether the household pays expenses by

  • borrowing from friends or relatives;
  • receiving cash contributions or gifts;
  • using checking or savings accounts; or
  • having another source (HUD rental assistance, the Salvation Army, community-based organizations, insurance, or friends/relatives) pay expenses directly to the vendor.

If the applicant intends to repay a loan, determine how the applicant will pay it back.

If the loans, gifts, or vendor payments are temporary, set a special review to check management.

Exception: Do not set a special review for management for streamlined reporting households.

 

A—1730 Advisor Action

Revision 13-4; Effective October 1, 2013

 

All Programs except TP 40 and Children's Medicaid

Step If ... then ...
1 management is questionable at initial application, Temporary Assistance for Needy Families/Medical Programs (TANF/MP) complete redetermination, or Supplemental Nutrition Assistance Program (SNAP) redetermination,
  • verify whether the household's basic billed expenses are paid or delinquent, and
  • go to Step 2.
- a recent change causes questionable management, TANF/MP — Set a special review.
SNAP (SR) — Take no action.
NPA-SNAP (Non-SR) — Shorten the certification period as specified in B-635.
2 verification shows basic billed expenses are paid, go to Step 3.
- verification shows basic billed expenses are past due, see A-1731.
- the household does not return verification, TANF/MP — Deny the household.

SNAP — Deny the household.
3 management is negative for three months or more, explore management as described in A-1720. Verify how the household made the payment (vendor payments, in-kind, cash contributions, or unreported income).
- - If management is negative and the household ... then ...
- - provides proof that the household paid billed expenses with non-recurring assistance, consider management questionable and follow policy in A-1731.
- - fails to provide available verification of the income or resources used to meet their expenses, TANF/MP — Deny the household at application, complete, or incomplete redetermination.

SNAP — Deny the household only at application or redetermination.
- management is negative for less than three months, see A-1731.

 

Related Policy
Length of Certification, A-2324
Streamlined Reporting Households, A-2350
Processing Special Reviews, B-125
What to Report, B-621

 

A—1731 Monitoring Questionable Management

Revision 03-3; Effective April 1, 2003

 

TANF and Medical Programs except TP 40, TP 43, TP 44, TP 46, TP 47 and TP 48

Set special reviews to monitor cases with questionable management.

SNAP

Do not set a special review due to questionable management for streamlined reporting (SR) households. Set a six-month certification period for SR households.

Set the appropriate certification length for non-streamlined reporting households. See A-2324, Length of Certification.

 

A—1740 Verification Requirements

Revision 13-4; Effective October 1, 2013

 

All Programs except TP 40 and Children's Medicaid

Verify whether the household's basic expenses are paid or delinquent when the household's billed expenses exceed reported net income/resources at application, redetermination, and at special reviews set for management. Exception: Do not set special reviews due to questionable management for streamlined reporting households.

 

A—1750 Documentation Requirements

Revision 13-2; Effective April 1, 2013

 

All Programs except TP 40 and Children's Medicaid

When past, current and future management is negative or questionable, document the individual's explanation of how management was met.

Completing the Management logical unit of work (LUW) in the Texas Integrated Eligibility Redesign System (TIERS) Data Collection may be sufficient documentation if all expenses have been addressed and management is not questionable or negative. This includes expenses listed in the Data Broker credit report, for example, credit card expenses.

Document the steps taken to resolve or clear management that has been negative for more than three months. Refer to the chart in A-1730, Advisor Action.

Related Policy
The Texas Works Documentation Guide