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STAR+PLUS Handbook

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Home > Laws & Regulations > Handbooks > STAR+PLUS Handbook

STAR+PLUS Handbook

  • Section 1000, State of Texas Access Reform Plus (STAR+PLUS) Managed Care
  • Section 2000, Legal Requirements
  • Section 3000, Waiver Eligibility and Services
  • Section 4000, Complaint and Appeal Procedures
  • Section 5000, Automation and Payment Issues in STAR+PLUS
  • Section 6000, Specific STAR+PLUS Waiver Services
  • Section 7000, STAR+PLUS Waiver Program Services
  • Section 8000, Service Delivery Options
  • Section 9000, Service Authorization System Help File
  • Section 10000, State Plan Long Term Services and Supports
  • Appendices
  • Forms
  • Upcoming Form Revisions
  • Glossary
  • Revisions
  • HHSC Policy Updates
  • SPW Service Authorization System (SAS) Updates
  • Contact Us
  • Printer-friendly version

Section 1000, State of Texas Access Reform Plus (STAR+PLUS) Managed Care

  • 1100 Program Overview
    • 1110 Legal Basis
    • 1120 Values
    • 1130 Service Model
      • 1131 Service Delivery Model
    • 1140 Program Services
      • 1141 Services Available Under STAR+PLUS
      • 1142 Long-term Services and Supports
      • 1143 STAR+PLUS Services
        • 1143.1 Services Available to STAR+PLUS Members
          • 1143.1.1 Services Included Under the MCO Capitation Payment
          • 1143.1.2 Long-term Services and Support Listing
        • 1143.2 Services Available to STAR+PLUS HCBS Members
  • 1200 Service Coordination Through the MCO
    • 1210 Service Coordinators and Nursing Facilities
    • 1220 Service Coordinators and Waivers Serving Members with IDD
    • 1230 Service Coordinators and HCBS – Adult Mental Health Program
    • 1240 Service Coordinators and Section 811 Project Rental Assistance
    • 1250 Service Coordinators and the Medicaid for Breast and Cervical Cancer Program

Section 2000, Legal Requirements

  • 2100 Disclosure of Information
    • 2110 Confidential Nature of the Case Record
      • 2111 Establishing Identity for Contact Outside Interview Process
        • 2111.1 Telephone Contact
        • 2111.2 In-Person Contact
        • 2111.3 Verification and Documentation
      • 2112 Custody of Records
      • 2113 Disposal of Records
      • 2114 When and What Information May Be Disclosed
      • 2115 Confidential Nature of Medical Information — HIPAA
      • 2116 Privacy Notice
      • 2117 Member Authorization
      • 2118 Minimum Necessary Information Release
      • 2119 Personal Representatives
        • 2119.1 Adults and Emancipated Minors
        • 2119.2 Unemancipated Minors
        • 2119.3 Deceased Individuals
    • 2120 Confidential Information on Notifications
    • 2130 Correcting Information
    • 2140 Communication with the MCO
    • 2150 Alternate Means of Communication
  • 2200 Citizenship and Identity Verification
    • 2210 Acceptable Documentation for Citizenship and Identity
      • 2211 Supplemental Security Income Recipients
      • 2212 Medicare Recipients
      • 2213 All Other Individuals
    • 2220 Reserved
    • 2230 Member Rights and Responsibilities
      • 2231 Notifications
        • 2231.1 PSU Notification Requirements
        • 2231.2 MCO Notification Requirements
      • 2232 Notifications with MEPD Involvement
      • 2233 Rights and Responsibilities Reference

Section 3000, Waiver Eligibility and Services

  • 3100 Ancillary Member Resources
    • 3110 Medicaid, Medicare and Dual-Eligibles
      • 3111 Dual-Eligible Members
      • 3112 Medicaid Eligibility
      • 3113 Transmittal of Form H1200 or Form H1200-EZ
      • 3114 Applicants with Medicaid Eligibility
      • 3115 Applicants Without Medicaid Eligibility
      • 3116 Monthly Income Below the SSI Standard Payment
      • 3117 Coordination with MEPD Staff
        • 3117.1 Income and Resource Verifications for MEPD
        • 3117.2 MAO Applicants Not Previously Certified in TIERS
        • 3117.3 Unsigned Applications
        • 3117.4 Medicaid Eligibility Decisions Pending Past the Program Due Date
      • 3118 Address Changes for Supplemental Security Income Recipients
    • 3120 Other Available Services
      • 3121 Prescription Drugs
      • 3122 Over-the-Counter Drugs
      • 3123 Incurred Medical Expenses
      • 3124 Medical Transportation
      • 3125 STAR+PLUS HCBS Members Requesting Non-Managed Care Services
      • 3126 STAR+PLUS Members Requesting Non-Managed Care Services
        • 3126.1 Community Care for Aged and Disabled Services
        • 3126.2 In-Home and Family Support Program Services
      • 3127 Health Insurance Premium Payment Program
  • 3200 Eligibility
    • 3210 Service Delivery Areas
    • 3220 Eligible Groups
      • 3221 Mandatory Groups
      • 3222 Excluded Groups
      • 3223 Hospice Services in STAR+PLUS
    • 3230 Financial Eligibility
      • 3231 Income Diversion Trust
      • 3232 Payments from the Qualified Income Trust
      • 3233 Available QIT Copayment Amount Exceeds the Daily Rate for AFC or AL
      • 3234 Qualified Income Trust Copayment Agreement
        • 3234.1 Calculation Example and Completion of Form 1578
      • 3235 Refusal to Pay Qualified Income Trust Copayment
      • 3236 Copayment and Room and Board
      • 3237 Determining Room and Board Charges
      • 3238 Determining Copayment Amounts
      • 3239 Copayment Changes
    • 3240 STAR+PLUS HCBS Requirements
      • 3241 Medical Necessity Determination
        • 3241.1 Medical Necessity Determination for Applicants Residing in NFs
        • 3241.2 Medical Necessity Determination for Applicants Not Residing in NFs
      • 3242 Individual Cost Limit Requirement
        • 3242.1 Maximum Limi
        • 3242.2 Unmet Need for at Least One STAR+PLUS HCBS Service
  • 3300 Administrative Procedures
    • 3310 Intake and Enrollment
      • 3311 Interim Services for Individuals Awaiting Managed Care Enrollment
        • 3311.1 Interest List Procedures
        • 3311.2 Interest List Slot Allocations
        • 3311.3 Earliest Date for Adding a Member Back to Interest List
        • 3311.4 Updating Community Services Interest List Records
      • 3312 Enrollment
        • 3312.1 Enrollment Procedures Following Release from Interest List
      • 3313 Termination of CCAD Upon STAR+PLUS HCBS Enrollment
        • 3313.1 Procedure for STAR+PLUS HCBS Program  Applicants
        • 3313.2 Procedure for STAR+PLUS HCBS Program Members
      • 3314 MCO Changes
      • 3315 STAR+PLUS HCBS Program Individuals Requesting Non-Managed Care
        • 3315.1 Requests from Individuals Awaiting Managed Care Enrollment
        • 3315.2 Requests from STAR+PLUS HCBS Members
        • 3315.3 Requests from STAR+PLUS Services Members
      • 3316 Requests from Participants in 1915(c) Medicaid Waivers
    • 3320 Coordination with MEPD
      • 3321 General Eligibility Issues
        • 3321.1 Disability Determinations
      • 3322 Actions Pending Past the MEPD Due Date
    • 3330 STAR+PLUS Members Requesting an Upgrade to STAR+PLUS HCBS
  • 3400 Transferring Into STAR+PLUS
    • 3410 Transfer Scenarios
      • 3411 Transferring to Another Service Delivery Area with Prior Knowledge
      • 3412 Transferring to Another Service Delivery Area Without Prior Knowledge
      • 3413 Transferring from One MCO to Another Within Same Service Delivery Area
    • 3420 Individuals Transitioning to an Adult Program
      • 3421 Procedures for Children Transitioning from STAR Kids/STAR Health
        • 3421.1 Twelve Months Prior to the Member's 21st Birthday
        • 3421.2 Nine Months Prior to the Member's 21st Birthday
        • 3421.3 Six Months Prior to the Member's 21st Birthday
        • 3421.4 Five Months Prior to the Member’s 21st Birthday
        • 3421.5 Within 45 Days of Receiving Notification of a Form H3676 Referral
        • 3421.6 Confirm STAR+PLUS HCBS Eligibility
        • 3421.7 ISP Cost Exceeds 202% of the RUG Cost Limit
      • 3422 Transition Policy for Non-Waiver Members
        • 3423 Intrapulmonary Percussive Ventilator
  • 3500 Money Follows the Person
    • 3510 Money Follows the Person and Managed Care
      • 3511 Money Follows the Person Procedure
      • 3512 MFP Applications Pending Due to Delay in NF Discharge
      • 3513 Applications Pending More than Four Calendar Months
      • 3514 STAR+PLUS Members Residing in a Facility
        • 3514.1 Transition to Community with STAR+PLUS HCBS
      • 3515 Non-STAR+PLUS Members Residing in a Nursing Facility
    • 3520 Money Follows the Person Demonstration
      • 3521 MFPD
      • 3522 Screening Criteria for MFPD Eligibility
      • 3523 Program Support Unit Responsibilities
      • 3524 Enrollment in MFPD
      • 3525 MFPD Entitlement Period Tracking
      • 3526 Documentation of the 90-Day Qualifying Institutional Stay Required
    • 3530 High/Complex Needs Members
      • 3531 Designation of High Needs Members
      • 3532 Determination of High Needs Status for Ongoing Members
  • 3600 Ongoing Service Coordination
    • 3610 Revising the Individual Service Plan
      • 3611 MCO Required Notifications from the Provider
        • 3611.1 Immediate Suspension or Reduction of Services
        • 3611.2 Required Notification of Service Denial from the MCO
      • 3620 Reassessment
        • 3621 Reassessment Procedures
        • 3622 Notification Requirements
        • 3623 Eligibility Date on Form H2065-D
          • 3623.1 Upgrades and Interest List Releases
          • 3623.2 Members Transitioning Out of Children's Programs
          • 3623.3 MFP/MFPD Nursing Facility Releases
      • 3630 Denial/Termination Procedures
        • 3631 10-Day Adverse Action Notification
          • 3631.1 Denial of MN/LOC/ISP
          • 3631.2 Denial of Medicaid Eligibility
          • 3631.3 Members No Longer in the Service Delivery Area
          • 3631.4 Unable to Locate
        • 3632 Program Support Unit Initiated Denials/Terminations
          • 3632.1 Denial/Termination Due to Death
          • 3632.2 Denial/Termination Due to Residence in an NF
          • 3632.3 Denial/Termination Due to Member Request
          • 3632.4 Denial/Termination of Financial Eligibility
          • 3632.5 Denial/Termination of MN/LOC
          • 3632.6 Denial/Termination Due to Inability to Locate Member
          • 3632.7 Denial/Termination Due to Failure to Meet Other Requirement
          • 3632.8 Denial/Termination for Other Reasons
        • 3633 Denial/Termination Initiated by the MCO
          • 3633.1 Denial/Termination Due to Threats to Health and Safety
          • 3633.2 Denial/Termination Due to Hazardous Conditions
          • 3633.3 Denial/Termination Due to Harassment, Abuse or Discrimination
          • 3633.4 Denial as a Result of Exceeding the Cost Limit
          • 3633.5 Denial/Termination Due to Failure to Comply
          • 3633.6 Denial/Termination Due to Failure to Pay R&B/Copay/QIT
          • 3633.7 Denial/Termination Due to Other Reasons
        • 3640 Disenrollment Request Policy
          • 3641 Services for Members Disenrolled from STAR+PLUS

Section 4000, Complaint and Appeal Procedures

  • 4100 Managed Care Organization Procedures
    • 4110 MCO Complaint Procedures
    • 4120 MCO Appeal Procedures
      • 4121 Expedited MCO Appeals
  • 4200 Appeal Procedures for Program Support Staff
    • 4210 PSU Specialist Procedures
      • 4211 Designated DER Procedures
      • 4212 Fair Hearings and Appeals Procedures
      • 4213 Hearing Packet
    • 4220 Procedures for Cases MEPD or TW Determined Financial Eligibility
      • 4221 Centralized Representation Unit
      • 4222 Centralized Representation Unit Procedures
    • 4230 Regional Responsibilities
      • 4231 Uploading Appeals Evidence Packet into TIERS Application
      • 4232 Presentation of the Hearing Packet
      • 4233 Presentation of the Evidence
      • 4234 Hearing Decision
  • 4300 Post Hearing Actions
    • 4310 Action Taken on the Hearing Decision
  • 4400 Continuation of Services
    • 4410 Continuation of Services During an Appeal
    • 4420 Discontinuation of Services During an Appeal
  • 4500 Hearing Decision Actions
    • 4510 Sustained Appeal Decisions
      • 4511 Sustained Decisions – Termination Effective Dates
    • 4520 Reversed Appeal Decisions
      • 4521 Reversed Decisions – Effective Dates
      • 4522 New Assessment Required by Fair Hearing Decision
      • 4523 Request to Withdraw an Appeal
  • 4600 Roles and Responsibilities of HHSC Fair Hearings Officers
  • 4700 Fair Hearings for MCO Decisions

Section 5000, Automation and Payment Issues in STAR+PLUS

  • 5100 TxMedCentral
    • 5110 TxMedCentral Naming Convention and File Maintenance
    • 5120 Maintenance Requirements for Member Information and Forms
    • 5130 Managed Care Data in TIERS
        • 5130.1 County Code Issues Affecting Enrollment
        • 5130.2 Service Interruptions from County Code Mismatches in TIERS
      • 5131 Identifying Managed Care Members in TIERS
  • 5200 Service Authorization System
    • 5210 Managed Care Data in SAS
    • 5220 Closing Institutional Service Records in SAS
    • 5230 MFPD Entitlement Tracking and SAS Data Entry
  • 5300 Long Term Care Portal
    • 5310 Using the Long Term Care Portal
  • 5400 Administrative Payment Process
  • 5500 Safeguard Procedures for WTPY and SOLQ

Section 6000, Specific STAR+PLUS Waiver Services

  • 6100 Home and Community Support Services
    • 6110 Program Overview
      • 6111 Service Introduction
      • 6112 Service Locations for HCBS STAR+PLUS Waiver
      • 6113 General Requirements for MCOs
      • 6114 Service Plan
      • 6115 Individual Agreement for Services
      • 6116 Refusal to Serve Members
      • 6117 Service Planning
      • 6118 Personal Assistance Services
        • 6118.1 Description of Personal Assistance Services
        • 6118.2 Personal Assistance Services Attendants
  • 6200 Nursing Services
    • 6210 Settings
    • 6220 Nursing Services to Meet Member Needs
    • 6230 Nursing Services in Assisted Living Facilities
    • 6240 Nursing Services in Adult Foster Care Homes
    • 6250 Specialized Nursing
  • 6300 Therapy Services
    • 6310 Initiation of Assessment and Therapy
    • 6320 Responsibilities of Licensed Therapists
    • 6330 Cognitive Rehabilitation Therapy
  • 6400 Adaptive Aids and Medical Supplies
    • 6410 List of Adaptive Aids and Medical Supplies
    • 6420 Approval of Adaptive Aids and Medical Supplies
      • 6421 Lift Chair Approvals
    • 6430 Effects of Changing MCOs on Adaptive Aids Procurements
    • 6440 Temporary Lease and Equipment Rental
    • 6450 Time Frames for Purchase and Deliver of Aids and Supplies
      • 6451 Time Frames for Adaptive Aids
      • 6452 Time Frames for Medical Supplies
    • 6460 Co-Insurance and Deductibles
    • 6470 Bulk Purchase of Medical Supplies
  • 6500 Dental Services
    • 6510 Allowable Dental Services
    • 6520 Documentation of Dental Services by a Dentist
    • 6530 Time Frames for Initiation of Dental Services
  • 6600 Minor Home Modifications
    • 6610 Responsibilities Pertaining to Minor Home Modifications
    • 6620 List of Minor Home Modifications
    • 6630 Minor Home Modification Service Cost Lifetime Limit
    • 6640 Landlord Approval for Minor Home Modifications
  • 6700 Employment Services
    • 6710 Employment Assistance
    • 6720 Supported Employment

Section 7000, STAR+PLUS Waiver Program Services

  • 7100 Adult Foster Care
    • 7110 Introduction
      • 7111 Purpose
      • 7112 MCO Contracting Options
      • 7113 Adult Foster Care Services
      • 7114 Other Long Term Services Available to AFC Members
    • 7120 Minimum Standards for All AFC Homes and Providers
      • 7121 AFC Homes with Four or More Residents and Members
      • 7122 Small Homes for One to Three Residents and Members
      • 7123 MCO Responsibilities
    • 7130 Adult Foster Care Eligibility
      • 7131 AFC Intake, Assessment and Response
      • 7132 Assessing Potential Adult Foster Care Homes
      • 7133 Classification Levels
        • 7133.1 Levels of Adult Foster Care Members
        • 7133.2 AFC Home Providers Corresponding to Member Levels
      • 7134 Adult Protective Services and Adult Foster Care
        • 7134.1 Placement of APS Clients in AFC
        • 7134.2 APS Investigations of AFC Providers
      • 7135 Private Pay Individuals in AFC
    • 7140 AFC MCO Procedures
      • 7141 Eligibility Determination
      • 7142 Service Planning
    • 7150 Finalizing the Member's Plan of Care
      • 7151 Member and AFC Home Provider Agreement
      • 7152 Copayment and Room and Board Requirements
      • 7153 Trust Funds
      • 7154 Hospital Leave
      • 7155 Authorization of AFC
    • 7160 Monitoring Quality of Care
    • 7170 Significant Changes
      • 7171 Termination of AFC Services
      • 7172 Discharge and Termination Due to Health and Safety
    • 7180 Annual Reassessment of the AFC Member
  • 7200 Assisted Living Services
    • 7210 Introduction
      • 7211 Housing Options in Licensed Personal Care Facilities
        • 7211.1 Single Occupancy Apartments
        • 7211.2 Double Occupancy Apartments
    • 7220 Description of Services
      • 7221 Requirements Related to Assisted Living
      • 7222 Initial Responsibilities for Members Residing in AL Facilities
      • 7223 Admission to Facility
      • 7224 Personal Care 3
    • 7230 Other Services Available to Members
    • 7240 Room and Board and Copayment Requirements
      • 7241 Room and Board Requirements
        • 7241.1 Copayment Requirements
      • 7242 Personal Leave
      • 7243 Nursing Services for AL Members
      • 7244 Response to AL Member Condition Change
      • 7245 Hospital and Nursing Facility Stays
      • 7246 Termination Due to Failure to Pay Required Contribution
    • 7250 Standards for Operation
      • 7251 Facility Reporting and Notification Requirements
      • 7252 Member Documentation
    • 7260 Staffing and Training Requirements
    • 7270 Copayment and Trust Fund Records
      • 7271 Copayment
      • 7272 Trust Fund Records/Written Receipts
      • 7273 Records and Receipts
      • 7274 Vendor Receipts
      • 7275 Group Purchases
      • 7276 Copayment and Room and Board from Trust Fund
      • 7277 Member Authorization
      • 7278 Refunds to Discharged or Deceased Members
  • 7300 Respite Care
    • 7310 Service Coordination Duties Related to Respite Care
      • 7311 Requesting MCO Approval to Exceed the Respite Cap
    • 7320 In-Home Respite Care
    • 7330 Out-of-Home Respite Services
      • 7331 Member Eligibility
      • 7332 Provider Qualifications
      • 7333 Description of Services
      • 7334 Respite Service in a Personal Care Facility or AFC Home
      • 7335 Respite Service in a Nursing Facility
    • 7340 Room and Board
  • 7400 Emergency Response Services
    • 7410 Introduction to ERS
    • 7420 ERS Program Purpose
    • 7430 Member Eligibility
    • 7440 Referral and Selection of Providers
    • 7450 Duties Related to ERS
    • 7460 Provider Duties
  • 7500 Home-Delivered Meals
    • 7510 Description
    • 7520 Provider Responsibilities
      • 7520.1 Frozen or Shelf-Stable Meals
  • 7600 Transition Assistance Services
    • 7610 Introduction
      • 7611 Service Description
    • 7620 Procedures at the Initial Interview
    • 7630 Assistance from Relocation Specialists
    • 7640 Identification of Needed Items and Services
      • 7641 Items and Services Included Under TAS
        • 7641.1 Deposits
        • 7641.2 Household Needs
        • 7641.3 Housewares
        • 7641.4 Small Appliances
        • 7641.5 Cleaning Supplies
        • 7641.6 Other Items Not Listed
      • 7642 Services and Items Not Included in TAS
      • 7643 Site Preparation
    • 7650 Estimated Cost of Items and Services
      • 7651 Totaling the Estimated Cost and Authorization of TAS
      • 7652 Changes to the Authorization
    • 7660 Transition Assistance Services Agency Responsibilities
    • 7670 Three-Day Monitor Required
    • 7680 Failure to Leave the Facility
    • 7690 Member Notifications and Appeals

Section 8000, Service Delivery Options

  • 8100 Agency Option (AO)
    • 8110 Description
    • 8120 Selection of a Service Delivery Option
      • 8121 Member Decision
  • 8200 Consumer Directed Services
    • 8210 Overview
      • 8211 Definitions
      • 8212 Services Available Under CDS Option
      • 8213 Risks and Advantages of CDS Option
        • 8213.1 Risks Associated with CDS Option
        • 8213.2 Advantages of CDS Service Delivery Option
      • 8214 Member and CDSA Responsibilities
        • 8214.1 Member Responsibilities
        • 8214.2 CDSA Responsibilities
    • 8220 Member Choice in the CDS Option
      • 8221 Presentation of the CDS Option
      • 8222 Member Choice in the CDS Option
        • 8222.1 Choosing the CDS Option
        • 8222.2 Declining the CDS Option
      • 8223 Designated Representative
    • 8230 Determining the Individual Service Plan
      • 8231 Respite Services
        • 8231.1 In-Home Respite in CDS Option
        • 8231.2 Out-of-Home Respite in CDS Option
    • 8240 Initiation of and Transition to CDS Option
      • 8241 Initiation and Orientation of Member as Employer
      • 8242 Employer and Employee Acknowledgment
      • 8243 Authorizing CDS
      • 8244 CDS Service Planning
      • 8245 Service Back-Up Plans
      • 8246 Corrective Action Plans
      • 8247 Budgets
  • 8300 Service Responsibility Option (SRO) Description
    • 8310 SRO Roles and Responsibilities
      • 8311 MCO Responsibilities
      • 8312 Agency Responsibilities
      • 8313 Member Responsibilities
    • 8320 Managed Care Organization (MCO) Procedures
      • 8321 Initial Authorization of Services
      • 8322 Monitoring
      • 8323 Procedures for Ongoing Cases

Section 9000, Service Authorization System Help File

  • 9100 Initial Service Authorization
    • 9110 Authorizing Agent
    • 9120 Enrollment
    • 9130 Service Plan
    • 9140 Service Authorization
    • 9150 Level of Service
    • 9160 Medical Necessity
    • 9170 Diagnosis
  • 9200 Reassessment Service Authorization
    • 9210 Authorizing Agent — Reassessment
    • 9220 Enrollment — Reassessment
    • 9230 Service Plan — Reassessment
    • 9240 Service Authorization — Reassessment
    • 9250 Level of Service — Reassessment
    • 9260 Medical Necessity — Reassessment
    • 9270 Diagnosis — Reassessment
  • 9300 Transfers
    • 9310 Transfers from One Service Area to Another Area
    • 9320 Transfers from One MCO to Another MCO in Same Service Area
  • 9400 MFP Authorization for STAR+PLUS HCBS Applicant
    • 9410 Authorizing Agent for MFP Applicant
    • 9420 Enrollment for MFP Applicant
    • 9430 Service Plan for MFP Applicant
    • 9440 Service Authorization for MFP Applicant
    • 9450 Level of Service
    • 9460 Medical Necessity for MFP Applicant
    • 9470 Diagnosis
    • 9480 MFPD for STAR+PLUS HCBS Applicant
  • 9500 Mutually Exclusive Services within STAR+PLUS HCBS
  • 9600 MDCP/CCP Transitioning to STAR+PLUS HCBS
  • 9700 Terminations
    • 9710 Terminating All Services
  • 9800 Appeal Extensions for Continued Benefits

Section 10000, State Plan Long Term Services and Supports

  • 10100 Long Term Services and Supports
    • 10110 Day Activity and Health Services
      • 10111 Limitations
    • 10120 Day Activity and Health Services Providers
    • 10130 Assessment for Day Activity and Health Services
    • 10140 Reassessment for Day Activity and Health Services
    • 10150 Authorization for Day Activity and Health Services
    • 10160 Reauthorization
    • 10170 Transfer Between Facilities
    • 10180 Transfer Between MCOs
      • 10181 New MCO Same Service Area
      • 10182 New MCO Different Service Area
  • Section 1000, State of Texas Access Reform Plus (STAR+PLUS) Managed Care
  • Section 2000, Legal Requirements
  • Section 3000, Waiver Eligibility and Services
  • Section 4000, Complaint and Appeal Procedures
  • Section 5000, Automation and Payment Issues in STAR+PLUS
  • Section 6000, Specific STAR+PLUS Waiver Services
  • Section 7000, STAR+PLUS Waiver Program Services
  • Section 8000, Service Delivery Options
  • Section 9000, Service Authorization System Help File
  • Section 10000, State Plan Long Term Services and Supports
  • Appendices
  • Forms
  • Upcoming Form Revisions
  • Glossary
  • Revisions
  • HHSC Policy Updates
  • SPW Service Authorization System (SAS) Updates
  • Contact Us
Section 1000, State of Texas Access Reform Plus (STAR+PLUS) Managed Care ›

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