2-1-1 Texas is experiencing intermittent technical difficulties. We are aware of the problem and are working to restore service as quickly as possible.
Find a COVID-19 testing site | COVID-19 vaccine | More COVID-19 information
Revision 20-2; Effective June 1, 2020
The file date of an application is the date the Texas Health and Human Services Commission (HHSC) receives an application form containing the applicant’s name, address and appropriate signature. This is day zero in the application process.
For electronically filed applications, the file date is the date the applicant clicks the “Submit Application” button in YourTexasBenefits.com.
For applications received after the close of business or on days when HHSC is closed, including weekends and holidays, the file date is the next business day.
If an application is denied in error, the original file date of the application must be protected no matter how old the application for assistance.
Within 10 calendar days from receipt of an application, send Form H1236, Notification of Receipt of Application, to the nursing facility or ICF/IID where a person resides or intends to reside. If requested, provide the applicant a receipt (Form H1800, Receipt for Application/Medicaid Report/Verification/Report of Change) to verify an application was received. An applicant may request Form H1800 by fax or mail. Mail the receipt to the applicant’s listed address.