Appendix XI, Abuse, Neglect, and Exploitation Training and Competency Test

Revision 19-3; Effective June 7, 2019

 

1. Requirement to Train DBMD Program Directors, Service Providers, Staff Persons and Volunteers

A DBMD program provider must ensure their program directors, service providers, staff persons and volunteers are:

  1. trained on:
    • acts that constitute abuse, neglect and exploitation;
    • signs and symptoms of abuse, neglect and exploitation; and
    • methods to prevent abuse, neglect and exploitation; and
  2. knowledgeable of:
    • acts that constitute abuse, neglect and exploitation;
    • signs and symptoms of abuse, neglect and exploitation; and
    • methods to prevent abuse, neglect and exploitation; and
  3. instructed to report to Department of Family and Protective Services (DFPS) immediately, but not later than 24 hours, after having knowledge or suspicion that an individual has been, or is being, abused, neglected or exploited by:
  4. provided with these instructions described in paragraph c of this section, in writing.

 

2. Optional Computer-Based Training

A DBMD program provider has the option of requiring their DBMD program directors, staff persons, service providers and volunteers to complete HHSC’s ANE Competency Training.

The completion of the computer-based training by DBMD program directors, service providers, staff persons and volunteers meets the requirements in Section 1a of this appendix.

Staff members, service providers, and volunteers must first sign up on the Learning Portal to have access to HHSC approved trainings, including this ANE training, entitled ANE Competency Training and Exam (online). The ANE training is found in Medicaid Long Term Services and Supports Training under the Health and Human Services Commission Courses tab.

Link to the Learning Portal homepage: https://learningportal.hhs.texas.gov/

 

3. Mandatory Computer-Based Competency Test

A DBMD program provider must ensure that a person trained on abuse, neglect and exploitation, as required by Section 1a of this appendix, completes HHSC’s ANE Competency Final Test and receives a score of at least 80 percent.

Compliance with this section by DBMD program directors, service providers, staff persons and volunteers meets the requirement in Section 1b of this appendix.

Section 2 provides information on how to access the Competency Test on the Learning Portal.

 

4. When Compliance Must Begin and Frequency of Training

A DBMD program provider must ensure that the requirements in Section 1 of this appendix are met:

  • for a program director, service provider, staff person or volunteer who is hired on or after July 1, 2019, before the DBMD program director, service provider, staff person or volunteer assumes job duties, and annually thereafter; and
  • for a program director, service provider, staff person or volunteer who is hired before July 1, 2019, within one year after the person’s most recent training on abuse, neglect and exploitation, and annually thereafter.

 

5. Documentation Requirements

A DBMD program provider must:

  1. document:
    • the name of the person who received the training required by Section 1a of this appendix;
    • the date the training was conducted; and
    • one of the following:
      • the name of the person who conducted the training; or
      • if the training is not in-person training, a description of the type of training provided; and
  2. maintain a copy of the certification generated from the HHSC ANE Competency Final Test for each DBMD program director, service provider, staff person and volunteer.