Within 28 calendar days after the date on the initial report of findings, the provider must submit:

  • an acceptable written corrective action plan that addresses all the findings that require a written response;
  • financial restitution for overpayments or questioned costs; or
  • a rebuttal of the findings (financial or otherwise), including documentation to substantiate the rebuttal.

The written corrective action plan may include corrective actions other than those recommended in the initial report, if the provider identifies additional ways of correcting the findings. The monitoring team reviews the corrective action plan and may accept it or recommend changes to it. If the provider does not submit an acceptable corrective action plan or make financial restitution when required, the agency may take adverse action against the provider, in accordance with the terms of the contract.