Texas law requires that a provider immediately reports all allegations or suspected incidents of abuse, neglect, or exploitation of persons with disabilities to the appropriate investigative agency, or, if taking place in other than a residential situation, the local law enforcement agency. If a licensed professional is involved, a provider reports to the appropriate professional licensing agency and the local law enforcement agency.
The provider must develop policies and procedures for recognizing and appropriately reporting allegations or incidents. If a CRS participant is involved in an allegation of abuse, neglect or exploitation, the provider must notify the CRS counselor immediately by phone, email at CRS_Program@hhsc.state.tx.us, or eFax at 512-206-3981. The appropriate investigating agency's toll-free number and the CRS counselor's office number must be posted in a location that is readily accessible to participants and to staff members.