Comprehensive rehabilitation services purchased for participants must be accessible.

A provider who is subject to these standards must complete the self-evaluation survey published on the Americans with Disabilities Act (ADA) Checklist for Existing Facilities page:

  • before being approved to provide services to CRS participants for the first time;
  • before renewing a contract;
  • before being approved to provide services at a new address; and
  • at the request of CRS program staff members.

The self-evaluation explains how the provider will make services accessible. In addition to completing the survey, the provider may also submit a written explanation, if necessary.

If the CRS program receives a complaint about the accessibility of services, the CRS program will investigate to determine whether the provider has violated the terms and conditions of the contract.

The Architectural and Transportation Barriers Compliance Board has issued the ADA Accessibility Guidelines (ADAAG) that must be applied during the design, construction, and alteration of buildings and facilities covered by Titles II and III of the ADA. The U.S. Department of Justice has adopted these guidelines as Appendix A to its ADA Title III rules. These guidelines are published on the United States Access Board's ADA Standards page. To obtain a copy of the ADAAG or other information from the U.S. Department of Justice, call 800-514-0301 or 800-514-0383 TTY. For technical questions, contact the Architectural and Transportation Barriers Compliance Board at 800-USA-ABLE.

In addition, the Texas Department of Licensing and Regulation administers the state’s Elimination of Architectural Barriers Act, Texas Government Code, Chapter 469. The Texas Accessibility Standards (TAS) are based on the ADAAG Standards and apply to buildings and facilities constructed on or after April 1, 1994.