Referrals for the CRS program come from a variety of sources, such as hospitals, therapists and other community providers. The source must inform the participant being referred that the CRS counselor determines eligibility. The CRS Referral Form (Form 3106), must be sent to via email (CRS_Program@hhsc.state.tx.us) or eFax (512-206-3981). The referral source is not required to submit all the information requested however will assist in expediting the application process. The referral source may attach all necessary supporting documentation with the referral. If the referral source does not have access to one or more of the necessary documents, these documents will need to be received before the program application can be considered complete. Items that will assist in expediting the referral process are included in the instructions on the HHSC Forms website link above.

Upon receipt of the referral, a CRS coordinator will respond within two business days. CRS recommends the referral source provide the participant with a copy of the CRS brochure that outlines CRS services. Please refer to the CRS website and our brochures for more information on the program. All referrals will be added to the CRS interest list.

The CRS counselor and the participant, having informed choices, jointly:

  • complete the application process including obtaining releases and applicable CRS forms;
  • review disability information and CRS counselor will determine eligibility;
  • if determined eligible, develop an Individualized Written Rehabilitation Plan (IWRP) including determining necessary services to meet the participant's goals and objectives, and if determined, select a provider of the planned services. Completion of the IWRP will place the participant on the waiting list which is first come first serve.