Base the frequency and extent of counseling and guidance on such factors as:

  • the complexity of the case;
  • the consumer's disability;
  • the consumer's adjustment to the disability;
  • the consumer’s progress or lack of progress toward his or her planned goals;
  • diagnostic information;
  • the need to engage the consumer; and
  • the need to maintain a working partnership.

The effective use of the counselor’s time in addressing the barriers identified by the assessment will allow the counselor to provide a level of counseling that is sufficient to meet the consumer’s goals and objectives.

When the consumer appears to have severe thought disturbances or need an unusual amount of counseling, refer the consumer to another agency, such as a local Texas Department of State Health Services center, university psychology clinic, or other resource.