The role of the medical services technician (MST) is to perform advanced and complex technical support work using ReHabWorks to help the medical service coordinator (MSC) provide medical services to a consumer while establishing and maintaining appropriate business relationships with providers, consumers, and CRS program staff members.

The duties of an MST include:

  • providing information on the CRS program and services;
  • supporting the MSC in the delivery of services;
  • providing courtesy budget management;
  • purchasing goods;
  • monitoring consumer purchasing and using best business practices, as outlined in the CRS monitoring plan;
  • providing advanced levels of caseload management assistance to the MSC;
  • using automated systems; and
  • handling and safeguarding confidential information.