Before closing a CRS counseling and guidance-only case as successful, confirm that the consumer has received one or more of the following treatments as a comparable benefit or an arranged service, from:

  • Traumatic Brain Injury (TBI) or Traumatic Spinal Cord Injury (TSCI) inpatient hospitalization;
  • TBI or TSCI outpatient services; and/or
  • TBI or TSCI Post-acute rehabilitation injury (PARS) rehabilitation services.

If counseling and guidance is the only service provided for CRS, explicitly document in the case file that:

  • the consumer received counseling and guidance;
  • the counseling and guidance helped the consumer function more independently in terms of mobility, self-care, and/or communication; and
  • the counseling and guidance helped the consumer and the consumer’s family to:
    • select and/or maintain suitable, realistic independent living goals;
    • select suitable treatment providers and use comparable services and benefits;
    • adjust to treatment, as circumstances required; and/or
    • access relevant support services.