Evaluating the consumer’s progress throughout the rehabilitation process is essential. Evaluate the consumer’s progress by making regular phone calls to the consumer, the provider, and the consumer’s family members and by reviewing the documentation submitted.

When consumers participate in post-acute rehabilitation services, you are a part of the interdisciplinary team (IDT). As a participant of the IDT, you are an advocate for the consumer. As an advocate, you are empowered to ask questions and ensure that the consumer is receiving the agreed upon services.