Subchapter C, Plan of Operation

Revision 04-0

 

§58.21 Must the provider agency develop a plan of operation?

 

Yes. The provider agency must develop a plan of operation.

 

§58.23 What must the provider agency's plan of operation include?

 

The provider agency's plan of operation must:

(1) identify the services and tasks the provider agency provides under the contract;

(2) state the hours of operation and the setting in which the services are provided;

(3) specify the number and types of staff delivering the services;

(4) state the qualifications and competencies of staff. The plan of operation must state how the provider agency will ensure that staff receive initial and ongoing training as described in Subchapter D of this chapter (relating to Staff Development);

(5) describe the methods and procedures for determining client eligibility, if this is required by the procedures developed in the DHS region where services are delivered;

(6) describe the services provided to eligible clients. The provider agency must offer the services required by the procedures developed in the DHS region where services are delivered;

(7) describe the methods and procedures for providing services to clients; and

(8) state the method for documenting the services that are delivered.

 

§58.25 Who approves the provider agency's plan of operation?

 

The contract manager approves the provider agency's plan of operation.

 

§58.27 How must the provider agency request approval of the plan of operation?

 

The provider agency must make a written request for approval of the plan of operation.

 

§58.29 When must the provider agency request approval of the plan of operation?

 

The provider agency must request approval of the plan of operation:

(1) to allow the approval to coincide with the effective date of the contract; and

(2) before implementing a change made to an ongoing plan of operation.

 

§58.31 When must the provider agency notify the contract manager of a change made to the plan of operation?

 

The provider agency must notify the contract manager no later than 30 days before the effective date of change desired by the provider agency.

 

§58.33 How must the provider agency notify the contract manager of a change to the plan of operation?

 

The provider agency must provide written notice to the contract manager.

 

§58.35 How will the provider agency know that a change to the plan of operation has been approved?

 

The contract manager will provide written notice of approval or disapproval.

 

§58.37 When must the provider agency implement a change to the plan of operation?

 

The provider agency must implement a change to the plan of operation on the date the provider agency requests to implement the change in the plan of operation. This date cannot be before the date the contract manager provides written approval of the change.