The CRS management takes necessary steps to ensure that our commitment to civil rights is reflected in both words and actions.

Civil Rights Complaints

Any discrimination complaint the CRS program receives, either directly from a consumer or through an external compliance agency, must be forwarded to the HHSC Civil Rights Office within 10 calendar days of receipt by the CRS program staff member receiving the complaint.

Detailed information about policies, services, and procedures may be found at the HHSC Civil Rights Office under Policies and Services.