Do not enter an invoice received date in ReHabWorks prior to receiving the invoice.
When vendors do not submit invoices in a timely manner, follow-up with the service provider by contacting their accounts payable department.
If the provider does not have their own invoicing system or template, the service authorization issuer should:
- print the RHW standard invoice for the service authorization; and
- send it to the provider so they can complete and resubmit it to the CRS program.