Multi-consumer purchases can be completed when services from a single provider are purchased for multiple consumers on the same caseload or for multiple consumers on different caseloads. A multi-consumer service record completed in ReHabWorks serves the same function as an individual service record and is used to create a multi-consumer service authorization.
An invoice with multiple consumers’ names is kept in a separate file. Under no circumstances should information with multiple consumers’ names be filed in an individual consumer file.
For additional information on creating a multi-consumer service record and multi-consumer service authorization, refer to the ReHabWorks Users Guide, Chapter 20 Multiconsumer Purchases, 20.1 Multiconsumer Service Record.