When the caseload carrying staff member's manager reviews and concurs with an exception to a policy regarding a service provided under a contract, such as changes in the service description so that the service is individualized for a specific consumer, approval must be recorded on the DARS3472, Contracted Service Modification Request.

The DARS3472, Contracted Service Modification Request, must be:

  • signed by the Program Executive; and
  • countersigned by the contractor.

A copy of the completed DARS3472 must be retained in the consumer file.

The counselor forwards a copy of the completed DARS3472 to the contract manager.

Exceptions to Contracted Fees

Fees in excess of the contracted fee for a specific service are not allowed and managers may not authorize an exception.