When the caseload carrying staff member's manager reviews and concurs with an exception to a policy regarding a service provided under a contract, such as changes in the service description so that the service is individualized for a specific consumer, approval must be recorded on the DARS3472, Contracted Service Modification Request.
The DARS3472, Contracted Service Modification Request, must be:
- signed by the Program Executive; and
- countersigned by the contractor.
A copy of the completed DARS3472 must be retained in the consumer file.
The counselor forwards a copy of the completed DARS3472 to the contract manager.
Exceptions to Contracted Fees
Fees in excess of the contracted fee for a specific service are not allowed and managers may not authorize an exception.