Transport the consumer in your personal vehicle only when transporting the consumer coincides with travel when performing your regular duties or if a sudden, urgent, unexpected, and usually dangerous situation that calls for immediate action exists. If neither of these situations exists, do not transport the consumer in your personal vehicle. Do not accept reimbursement from the consumer.

Exercise particular care when transporting a consumer in your personal vehicle. Under the Texas Tort Claims Act, a CRS program staff member can be liable if the consumer is injured because of a wrongful act or the negligence of the CRS program staff member. The CRS program staff member must exercise the degree of care that a reasonable and prudent person would exercise under the same circumstances.

Notify your CRS program manager in advance if it is necessary to transport the consumer in a CRS program staff member's personal vehicle.