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Before a scheduled testing date, a DARS DHHS staff member sends a letter to the applicant to confirm an appointment for testing. Appointments are
- given on a first-come, first-served basis; and
- offered only one time.
Fees are not refundable. The appointment is confirmed by mail or with a confirmation email. The letter or email includes directions to the testing location and instructions about the specific performance test. After the appointment is confirmed, the applicant may not reschedule the appointment except for reasons outlined in the Forfeiture of Fee section below. For more information about test expectations, formats, and samples, see the BEI Study Guide for General Interpreter Certification Candidates available online or by request from the DARS DHHS office.
Forfeiture of Fee
Testing fees are forfeited if an applicant cancels a confirmed appointment or fails to appear for a confirmed appointment without notifying DARS DHHS staff in advance. An applicant may reschedule a test appointment without an additional fee at the discretion of DARS DHHS and if he or she provides proof of one of the following:
- illness of the applicant or an immediate family member,
- death of an immediate family member,
- inclement weather conditions, or
- reasons beyond the applicant’s control that made attendance impossible.
If an applicant cancels a testing appointment and provides proof of one of the above, the applicant must reschedule the test within 30 days and take the newly rescheduled test within six months.