Downloading a Form to Your Computer

Fillable forms cannot be viewed on mobile or tablet devices. Follow the steps below to download and view the form on a desktop PC or Mac.

  1. Right Click for PC or Ctrl + Click for Mac on the PDF link and click “Save link as” from the menu.
  2. Select the folder you want to save the file in and then click "Save."
  3. Navigate to the folder you saved the file in and Right Click for PC or Ctrl + Click for Mac, then select "Open With" from the menu and select Adobe Acrobat Reader DC.

    Note: Open the PDF file from your desktop or Adobe Acrobat Reader DC. Do not click on the downloaded file at the bottom of the browser since it will not open the PDF in Adobe Acrobat Reader DC. It will try to open the file in the browser that results in the same browser error message.

    If still having trouble viewing or downloading a form, click here.

Effective Date: 



Updated: 1/2011


TANF, SNAP and Medical Programs:

  • To schedule interview appointments.
  • To tell clients to bring items needed for the interview.


When to Prepare

TANF, SNAP and Medical Programs:

Once the household provides an application for assistance — online, in-person, through the mail or by fax — to a Health and Human Services Commission benefit office, staff use the State Portal Scheduler to schedule an interview.

The Texas Integrated Eligibility System (TIERS) triggers Form H1830-I to be sent to households for all types of Texas Works programs that require an interview and are scheduled or rescheduled through the State Portal Scheduler.


  • The form is only generated by TIERS and is mailed through the batch process or is given by hand to the client.
  • Staff may reprint the form if a household requests a copy from TIERS History Correspondence.
  • TIERS will not allow staff to generate the form through Manual Correspondence.

Form Retention

TIERS maintains a copy of the form in History Correspondence.