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Effective Date: 
6/2019

Documents

 

Instructions

Updated: 10/2019

 

Purpose

  • To provide the Electronic Benefit Transfer (EBT) vendor with a card carrier for mailing the Lone Star Card.
  • To provide staff with a card carrier for issuing the Lone Star Card.
  • To serve as one of the Texas Health and Human Services Commission’s (HHSC's) primary methods of training EBT cardholders in using the Lone Star Card.

 

Procedure

When to Prepare

The EBT vendor inserts a registered Lone Star Card in the card carrier when mailing a Lone Star Card from its central facility.

The local office EBT clerk inserts a registered Lone Star Card in the card carrier when issuing a Lone Star Card according to the local office security procedures.

 

Number of Copies and Transmittal

Provide a Lone Star Card carrier when issuing an unregistered Lone Star Card.

 

Form Retention

No requirement.