What is Informal Dispute Resolution?
The Informal Dispute Resolution (IDR) process gives nursing facilities, assisted living facilities, and intermediate care facilities for individuals with an intellectual disability or related conditions (ICF/IID) the opportunity to informally dispute survey findings cited by the Texas Department of Aging and Disability Services (DADS) Regulatory Services.
The Texas Health and Human Services Commission (HHSC) Informal Dispute Resolution unit acts as a neutral third party in these cases.
HHSC - Informal Dispute Resolution
1106 Clayton Lane, Suite 300W
Mail Code: H970
Austin, Texas 78723