Centralized Background Check Unit

Centralized Background Check Unit Contacts

Mail

P.O. Box 149030
Mail Code 121-7
Austin, Texas 78714

Phone

  • Support Line: 800-645-7549 (Monday-Friday 8 a.m.-4:30 p.m.)
  • Fax: 512-339-5871

Child Care Licensing Contacts

Using the charts below, make sure you contact the right person according to your Region and County.

If you don't know your Region, you can look it up here by County. Then return to this page to find your contact.

Child Day Care Licensing (CCL)
Name Region Assignment Phone Number Fax Number

Shirley Arnold-Moore

Region 6 Counties: Matagorda & Harris County Zip Codes: 77082-77377

512-919-7836

512-339-5804

Victoria Avila

Region 7 Counties: Llano & Travis County Zip Codes: 78664-78759

512-919-7926

512-276-3408

(Robert) James Bacon

Region 3 Counties: Collin, Grayson, Hood & Navarro

512-919-7992

512-276-3519

Ashley Brough

Region 6 Counties: Austin, Chambers, Colorado, Fort Bend, Liberty, Walker & Wharton

512-919-7806

512-276-3386

Taylor Carr

Region 4, Region 5 Counties: Angelina, Hardin, Houston, Jasper, Nacogdoches, Newton, Polk & San Augustine

512-919-7833

512-276-3063

Tamala Carter

Region 7 Counties: Grimes, Hays & Lampasas Region 8 Counties: Atascosa, Bandera, Calhoun, Comal, Dewitt, Dimmit, Edwards, Frio, Gillespie, Goliad, Gonzales, Guadalupe, Jackson, Karnes, Kendall, Kerr, Kinney, La Salle, Lavaca, Maverick, Medina, Real, Uvalde, Val Verde, Victoria, Wilson & Zavala; Bexar County Zip Codes: 78006-78213

512-919-7905

512-276-3404

Lisa Castille

Region 6 Counties: Waller & Harris County Zip Codes: 77379-77598

512-919-7957

512-276-3794

Taylor Deats

Region 2 Counties: Archer, Baylor, Clay, Coleman, Comanche, Cottle, Eastland, Fisher, Hardeman, Haskell, Jack, Jones, Mitchell, Montague, Nolan, Runnels, Stephens & Stonewall
Region 3 Counties: Denton, Hunt, Kaufman & Rockwall

512-919-7813

512-276-3228

Desiree Douglas

Region 6 Counties: Montgomery & Harris County Zip Codes: 77016-77047

512-919-7805

512-276-3735

Michael Esselstein

Region 7 Counties: Lee, Leon, Limestone, Madison, McLennan, Milam, Mills, Robertson, San Saba, Washington & Williamson; Travis County Zip Codes: 78613-78660

512-919-7853

512-276-3212

Christa Fleming

Region 8: Bexar County Zip Codes: 78214-78264

512-919-7965

512-934-9838

Megan Fleming

Region 6 Counties: Brazoria & Galveston; Harris County Zip Codes: 77002-77015

512-919-7851

512-276-3312

Daniel Garcia Region 3 Counties: Cooke, Ellis, Johnson, Parker & Wise; Dallas County Zip Codes: 75149-75182; Tarrant County Zip Codes: 75052-76052

512-919-7826

512-919-1568

(Charles) Logan Norris

Region 6: Harris County Zip Codes: 77048-77081
Temporary Coverage: Region 7 Counties: Bastrop, Bell, Blanco, Bosque, Brazos, Burleson, Burnet, Caldwell, Coryell, Falls, Fayette, Freestone, Hamilton & Hill
Region 9 Counties: Dawson, Gaines, Glasscock, Howard, Irion, Kimble & Loving

512-919-7818

512-276-3483

Edward Peabody

Region 1, Region 2 Counties: Brown, Knox, Taylor & Wilbarger

512-919-7883

512-934-9867

Eric Prahl

Region 3 Counties: Fannin & Tarrant County Zip Codes: 76053-76262

512-919-7834

512-276-3420

Miranda Saldivar Region 9 Counties: Martin, Mason, McCullough, Menard, Midland, Pecos, Reagan, Reeves, Schleicher, Sterling, Sutton, Terrell, Tom Green, Upton, Ward & Winkler
Region 10
512-919-7854 512-276-3408
Ty Sauls Region 3 Counties: Palo Pinto & Dallas County Zip Codes: 75201-75287 512-919-7843 512-934-9704

Briannon Trimm

Region 2 Counties: Scurry, Wichita, Wilbarger & Young
Region 5 Counties: Jefferson, Orange, Sabine, San Jacinto, Shelby, Trinity & Tyler
Region 9 Counties: Andrews, Borden, Coke, Concho, Crane, Crockett & Ector
Region 11 Counties: Nueces, San Patricio, Starr & Willacy

512-919-7859

512-928-5357

Karen Williams-Jones

Region 3 Counties: Erath & Somervell; Dallas County Zip Codes: 75001-75146

512-919-7840

512-276-3623

Melissa Zader

Region 11 Counties: Aransas, Bee, Brooks, Cameron, Duval, Hidalgo, Jim Hogg, Jim Wells, Kenedy, Kleberg, Live Oak, McMullen, Refugio, Webb & Zapata

512-919-7885

512-276-3297

Residential Child Care Licensing (RCCL)
Name Region Assignment Phone Number Fax Number

Melissa Dellahoussaye-White

Region 6 Counties: Chambers & Galveston; Harris County Zip Codes: 77002-77067
Temporary Coverage:
Region 2: Taylor County

512-919-7832

512-276-3762

Michelle Duffy

Region 7 Counties: Lampasas, Lee, Leon, Limestone & Washington
Region 8 Counties: Bandera, Comal, Dewitt, Frio, Gonzales, Guadalupe, Karnes, Kendall, Kerr, LaSalle, Lavaca, Maverick, Medina, Real, Uvalde, Val Verde, Victoria, Wilson & Zavala
Temporary Coverage:
Region 2: Wichita County

512 919-7998

512-928-5401

Robin Grover

Region 3 Counties: Collin, Cooke, Dallas, Erath, Grayson, Kaufman & Wise
Temporary Coverage:
Region 1: Hockley County
Region 2: Comanche County

512-919-7849

512-276-3732

Anita Hall

Region 3 County: Fannin, Hood & Tarrant
Region 7 Counties: Fayette, Llano, Madison, McLennan, Mills, Robertson & San Saba y

512-919-7893

512-929-1504

Jennifer Hampton

Region 3 Counties: Denton, Ellis, Hunt, Johnson, Navarro, Palo Pinto, Parker, Rockwall & Somervell
Region 4
Region 6: Harris County Zip Codes: 77389 – 77598
Region 7 Counties: Bastrop, Bell, Caldwell, Hill & Milam

512-919-7916

512-934-9813

Tonya Joyner

Region 11 Counties: Aransas, Brooks, Cameron, Duval, Hidalgo, Jim Hogg, Jim Wells, Nueces & San Patricio
Temporary Coverage:
Regions 5 & 9

512-919-7815

512-276-3680

Shalece Mendez

Region 8 Counties: Atascosa, Bexar, Calhoun, Dimmit, Edwards, Gillespie, Goliad, Jackson & Kinney
Temporary Coverage:
Region 1 Counties: Oldham, Potter & Randall
Region 2: Brown County

512-919-7822

512-674-4507

Alejandra Schoeneweis

Region 7 Counties: Blanco, Bosque, Brazos, Burleson, Burnet, Travis & Williamson
Temporary Coverage: Region 1: Lubbock County

512-919-7808

512-276-3770

Grayson Smith

Region 6 Counties: Austin, Brazoria, Fort Bend, Liberty, Matagorda, Montgomery, Walker & Waller
Region 10
Region 11 Counties: Bee, Kenedy, Kleberg, Live Oak, McMullen, Refugio, Starr, Webb, Willacy & Zapata

512-919-7891

512-339-5967

Jill Wilson

Region 6 Counties: Colorado & Wharton; Harris County Zip Codes: 77068-77388

512-919-7821

512-928-5459

Out-of-State Background Check Contacts

Contact CBCU@hhsc.state.tx.us for all other background information.

Name Assignment Phone Number Fax Number

Julianna Crighton

Subject of Background Check Last Names Starting with A-D

512-919-7968

512-276-3714

Morgan Nuncio

Subject of Background Check Last Names Starting with Q-U

512-919-7962

512-928-5236

Cassandra Pearson

Subject of Background Check Last Names Starting with E-H

512-919-7976

512-276-3725

Vicki Persky

Subject of Background Check Last Names Starting with M-P

512-919-7953

512-934-9425

Corinna Reyna

Subject of Background Check Last Names Starting with I-L

512-919-7871

512-934-9407

Leah Trevino

Subject of Background Check Last Names Starting with V-Z

512-919-7811

512-929-1507

Fingerprinting Contacts

ContactCBCU@hhsc.state.tx.us for all other background check questions

Contact Fingerprinting Staff
Name Region and/or Duties Phone Fax

Demika Jones

FBI Fingerprint Troubleshooting

 512-919-7987

 512-339-5871

Tarsha Prosser

FBI Fingerprint Troubleshooting

512-919-7838

512-339-5871

Patrice Wingard

FBI Fingerprint Troubleshooting

512-919-7862

512-339-5871

CPS Foster Adoptive Home Development Background Checks

You can apply to be a foster and or adoptive parent either through Child Protective Services or a private child placing agency. These agencies conduct background checks for any criminal history, or abuse and neglect investigations. The Centralized Background Check Unit completes a risk evaluation on any history found in the background check.

If you have questions regarding applying to be a foster and/or adoptive parent through a private child placing agency, please contact your Residential Child Care Licensing inspector listed in the Child Care Licensing Contacts tab on this page.

If you have questions regarding applying to be a foster and or adoptive parent through CPS, please contact your local CPS office or visit the DFPS website on Adoption and Foster Care.

If you are a HHSC staff member and have questions about CPS Central Registry Due Process or Risk Evaluations, please email the DFPS FAD Background Checks mailbox.

Administration Contacts

Name Job Title Phone Fax

Vacant

CBCU Director

512-919-7909

512-276-3713

Emily Kopplin

CBCU Program Administrator

512-919-7856

512-276-3736

ShaDora Cody

CBCU Administrative Assistant III

512-919-7949

512-276-3451

Dena Fortney

Child Care Regulation Residential Background Check Manager

Regions 4, 10 & 11

Region 3 Counties: Denton, Ellis, Fannin, Hood, Hunt, Johnson, Navarro, Palo Pinto, Parker, Rockwall, Somervell & Tarrant

Region 6 Counties: Austin, Brazoria, Fort Bend, Liberty, Matagorda, Montgomery, Walker & Waller. Harris County Zip Codes: 77389-77598

Region 7 Counties: Bastrop, Bell, Blanco, Bosque, Brazos, Burleson, Burnet, Caldwell, Fayette, Hill, Llano, Madison, McLennan, Milam, Mills, Robertson, San Saba, Travis & Williamson

512-919-7587

512-929-1567

Janet Kisler

Child Care Regulation Daycare Background Check Manager

Region 2 Counties: Archer, Baylor, Clay, Coleman, Comanche, Cottle, Eastland, Fisher, Hardeman, Haskell, Jack, Jones, Mitchell, Montague, Nolan, Runnels, Stephens & Stonewall

Region 3

Region 7 Counties: Lee, Leon, Limestone, Madison, McLennan, Milam, Mills, Llano, Robertson, San Saba, Travis, Washington & Williamson

512-919-7867

512-934-9424

Cindy Klier

Child Care Regulation Daycare Background Check Manager

Regions 6 & 11

Region 2 Counties: Scurry, Wichita, Wilbarger & Young

Region 5 Counties: Jefferson, Orange, Sabine, San Jacinto, Shelby, Trinity & Tyler

Region 7 Counties: Bastrop, Bell, Blanco, Bosque, Brazos, Burleson, Burnet, Caldwell, Coryell, Falls, Fayette, Freestone, Hamilton & Hill

Region 9 Counties: Andrews, Borden, Coke, Concho, Crane, Crockett, Dawson, Ector, Gaines, Glasscock, Howard, Irion, Kimble & Loving

512-919-7988

512-276-3733

Cydney Knighton

Child Care Regulation Daycare Background Check and CBCU Support Line Manager

Regions 1, 4, 8 & 10

Region 2 Counties: Brown, Knox, Taylor & Wilbarger

Region 5 Counties: Angelina, Hardin, Houston, Jasper, Nacogdoches, Newton, Polk & San Augustine

Region 7 Counties: Grimes, Hays & Lampasas

Region 9 Counties: Martin, Mason, McCullough, Menard, Midland, Pecos, Reeves, Reagan, Schleicher, Sterling, Sutton, Terrell, Tom Green, Upton, Ward & Winkler

512-919-7842

512-276-3209

Elizabeth Relyea

Child Care Regulation Daycare Background Check Manager

Out-of-State Background Checks

512-919-7852

512-934-9965

Jacquelyn Robbins

Child Care Regulation Residential Background Check Manager

Regions 1, 2, 5, 8 & 9

Region 3 Counties: Collin, Cooke, Dallas, Erath, Grayson, Kaufman & Wise

Region 6 Counties: Chambers, Colorado, Galveston & Wharton; Harris County Zip Codes 77002-77388

Region 7 Counties: Coryell, Falls, Freestone, Grimes, Hays, Hamilton, Lampasas, Lee, Leon, Limestone & Washington

512-919-7916

512-276-3740