Centralized Background Check Unit

Centralized Background Check Unit Contacts

Mail

P.O. Box 149030
Mail Code 121-7
Austin, Texas 78714

Phone

  • Support Line: 800-645-7549 (Monday-Friday 8 a.m.-4:30 p.m.)
  • Fax: 512-339-5871

Child Care Licensing Contacts

Using the charts below, make sure you contact the right person according to your Region and County.

If you don't know your Region, you can look it up here by County. Then return to this page to find your contact.

Child Day Care Licensing (CCL)
Name Region Assignment Phone Number Fax Number

Shirley Arnold-Moore

Region 6: Harris County zip codes 77085-77401

512-919-7836

512-339-5804

Victoria Avila

Region 7 Counties: Hays, Lampasas, Lee, Leon, Limestone, Llano, Madison, Mclennan, Milam, Mills, Robertson, Travis County zip codes 78705-78747

512-919-7916

512-276-3408

(Robert) James Bacon

Region 3 Counties: Collin, Johnson, Parker

512-919-7992

512-276-3519

Ashley Brough

Region 6 Counties: Brazoria, Fort Bend

512-919-7806

512-276-3386

Taylor Carr

Region 3 Counties: Fannin, Grayson, Hood
Region 5
Region 7 Counties: Falls, Fayette, Freestone, Hamilton, Hill, San Saba
Region 9 Counties: Andrews, Concho, Dawson, Gaines, Glasscock, Howard, Kimble, McCulloch, Midland, Reeves, Schleicher, Sutton, Upton, Ward, Winkler
Region 11 Counties: Aransas, Bee, Brooks, Jim Hogg, Jim Wells, Kleberg, Live Oak, Refugio, Starr

512-919-7833

512-276-3063

Tamala Carter

Region 8 Counties: Atascosa, Bandera, Calhoun, Comal, DeWitt, Dimmit, Edwards, Frio, Gillespie, Goliad, Gonzales, Guadalupe, Jackson, Karnes, Kendall, Kerr, Kinney, La Salle, Lavaca, Maverick, Medina, Real, Uvalde, Val Verde, Victoria, Wilson, Zavala, Bexar County zip codes 78250-78264
Region 9 Counties: Ector, Pecos, Tom Green

512-919-7905

512-276-3404

Lisa Castille

Region 4
Region 6 Counties: Austin, Chambers, Colorado, Galveston

512-919-7957

512-276-3794

Taylor Deats

Region 3 Counties: Cooke, Denton, Erath, Hunt, Kaufman, Navarro, Palo Pinto, Rockwall, Somervell, Wise

512-919-7813

512-276-3228

Desiree Douglas

Region 6 Counties: Liberty, Matagorda, Montgomery, Walker, Waller, Wharton, Harris County zip codes 77429-77598

512-919-7805

512-276-3735

Michael Esselstein

Region 7 Counties: Washington, Williamson, Travis zip codes 78748-78759
Region 11 Counties: Webb, Willacy, Zapata

512-919-7853

512-276-3212

Christa Fleming

Region 8: Bexar County zip codes 78006-78249

512-919-7965

512-934-9838

Megan Fleming

Region 6: Harris County zip codes 77002-77042

512-919-7851

512-276-3312

Garred Mann

Region 1 Counties: Armstrong, Bailey, Briscoe, Carson, Castro, Childress, Cochran, Collingsworth, Crosby, Dallam, Deaf Smith, Dickens, Donley, Floyd, Garza, Gray, Hale, Hall, Hansford, Hartley, Hemphill, Hockley, Hutchinson, King, Lamb, Lipscomb, Lynn, Moore, Motley, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Terry, Wheeler, Yoakum
Region 10 Counties: Brewster, Culberson, Hudspeth, Jeff Davis, Presidio, El Paso County zip codes 79907-79938
Region 11 Counties: Hidalgo, San Patricio

512-919-7859

512-276-3654

Brandon Gutierrez

Region 3: Dallas County except zip codes: 75001 - 75134

512-919-7974

512-934-9469

(Charles) Logan Norris

Region 6: Harris County zip codes 77044-77084

512-919-7818

512-276-3483

Morgan Nuncio

Region 2
Region 3 Counties: Ellis, Tarrant County zip codes 76120-76262

512-919-7962

512-928-5326

Cassandra Pearson

Region 7 Counties: Bastrop, Bell, Blanco, Bosque, Brazos, Burleson, Burnet, Caldwell, Coryell, Grimes, Travis County zip codes 78610-78704

512-919-7976

512-276-3725

Eric Prahl

Region 3: Tarrant County zip codes 75050-76119

512-919-7834

512-276-3420

Karen Williams-Jones

Region 3: Dallas County zip codes 75001-75149

512-919-7840

512-276-3623

Melissa Zader

Region 1:  Lubbock County
Region 10 Counties: El Paso County zip codes 79835-79905
Region 11 Counties: Cameron, McMullen, Nueces

512-919-7885

512-276-3297

Residential Child Care Licensing (RCCL)
Name Region Assignment Phone Number Fax Number

Ali Schoeneweis

Region 7
Region 8 Counties: Bandera, DeWitt, and Karnes

512-919-7808

512-276-3770

Josh Weddle

Region 2
Region 8 Counties: Frio, Kendall, Victoria
Region 10
Region 11 County: Willacy

512-919-7893

512-276-3722

Kathy Coleman

Region 6 Harris County except zip codes 77002-77028

512-919-7823

512-276-3223

Lara Logan

Region 1 Counties: Armstrong, Bailey, Briscoe, Carson, Castro Childress, Cochran, Collingsworth, Crosby, Dallam, Deaf Smith, Dickens, Donley, Floyd, Garza, Gray, Hale, Hall, Hansford, Hartley, Hemphill, Hockley, Hutchinson, King, Lamb, Lipscomb, Lynn, Moore, Motley, Ochiltree, Oldham, Parmer, Roberts, Sherman, Swisher, Terry, Wheeler, Yoakum
Region 3 Counties: Collin, Cooke, Denton, Ellis, Erath, Fannin, Grayson, Hood, Hunt, Johnson, Kaufman, Navarro, Palo Pinto, Parker, Rockwall, Somervell, Tarrant, Wise

512- 919-7821

512-276-3038

Melissa Dellahoussaye-White

Region 5
Region 6 Counties: Austin, Brazoria, Chambers, Colorado, Fort Bend, Galveston, Liberty, Matagorda, Montgomery, Walker, Waller, Wharton, Harris zip codes 77002-77028
Region 9

512-919-7832

512-276-3762

Robin Grover

Region 1 Counties: Lubbock, Potter, Randall
Region 3 Counties: Dallas
Region 8 Counties: Kerr

512-919-7849

512-276-3732

Shalece Mendez

Region 8 Counties: Atascosa, Bexar, Calhoun, Comal, Dimmit, Edwards, Gillespie, Goliad, Gonzales, Guadalupe, Jackson, Kinney, La Salle, Lavaca, Maverick, Medina, Real, Uvalde, Val Verde, Wilson, Zavala

512-919-7822

512-339-5871

Tonya Joyner

Region 4
Region 11 Counties: Aransas, Bee, Brooks, Cameron, Duval, Hidalgo, Jim Hogg, Jim Wells, Kenedy, Kleberg, Live Oak, McMullen, Nueces, Refugio, San Patricio, Starr, Webb, and Zapata.

512-919-7815

512-276-3680

Fingerprinting Contacts

ContactCBCU@hhsc.state.tx.us for all other background check questions

Contact Fingerprinting Staff
Name Region and/or Duties Phone Fax

Alexis Mitchell

FBI Fingerprint Troubleshooting

 512-919-7987

 512-339-5871

Dyanna Larson

FBI Fingerprint Troubleshooting

512-919-7862

512-339-5871

Tarsha Prosser

FBI Fingerprint Troubleshooting

512-919-7838

512-339-5871

CPS Foster Adoptive Home Development Background Checks

You can apply to be a foster and or adoptive parent either through Child Protective Services or a private child placing agency. These agencies conduct background checks for any criminal history, or abuse and neglect investigations. The Centralized Background Check Unit completes a risk evaluation on any history found in the background check.

If you have questions regarding applying to be a foster and/or adoptive parent through a private child placing agency, please contact your Residential Child Care Licensing inspector listed in the Child Care Licensing Contacts tab on this page.

If you have questions regarding applying to be a foster and or adoptive parent through CPS, please contact your local CPS office or visit the DFPS website on Adoption and Foster Care.

If you are a HHSC staff member and have questions about CPS Central Registry Due Process or Risk Evaluations, please email the DFPS FAD Background Checks mailbox.

Administration Contacts

Name Job Title Phone Fax

Rachelle Daniel

CBCU Director

512-919-7909

512-276-3713

Julianna Crighton

Management Analyst

512-919-7968

512-276-3714

Mandi DeMars

Special Projects Manager

512-919-7825

512-276-3753

Vacant

Child Day Care Licensing Background Check Manager - Regions 1, 7  & 11

512-919-7852

512-276-3722

Cindy Klier

Child Day Care Licensing Background Check Manager – Regions 2 & 6

512-919-7988

512-276-3733

Emily Kopplin

Child Day Care Licensing Background Checks Manager - Regions 3 & 4; Exempt Operations

512-919-7856

512-276-3736

Cydney Knighton

Child Day Care Licensing Background Check Manager – Regions 5 8, 9, 10 & CBCU Support Line Manager

512-919-7842

512-339-5871

Tiffany Phipps

Regions: 2, 3, 4, 7, 10, 11

512-919-7986

512-929-1445

Jakki Robbins

Regions: 1, 5, 6, 8, 9

512-919-7916

512-276-3740