Centralized Background Check Unit

Centralized Background Check Unit Contacts

Mail

P.O. Box 149030
Mail Code 121-7
Austin, Texas 78714

Phone

  • Support Line: 800-645-7549 (Monday-Friday 8 a.m.-4:30 p.m.)
  • Fax: 512-339-5871

Child Care Licensing Contacts

Using the charts below, make sure you contact the right person according to your Region and County.

If you don't know your Region, you can look it up here by County. Then return to this page to find your contact.

Child Day Care Licensing (CCL)
Name Region Assignment Phone Number Fax Number

Cassandra Pearson

Region 1

512-919-7976

512-276-3725

Lisa Castille

Region 2

512-919-7957

512-276-3794

Robert Bacon

Region 3 Counties: Collin, Cooke, Ellis, Erath, Fannin, Grayson, Hunt, Johnson, Kaufman, Navarro, & Parker

512-919-7992

512-276-3519

Karen Williams-Jones

Region 3 Counties: Palo Pinto, Rockwall, Somervell & Wise; Dallas County zip codes: 75001-75134 & Tarrant County zip codes: 76129-76262

512-919-7840

512-276-3623

Aliza Mitchell

Region 3: Dallas County except zip codes: 75001 - 75134

512-919-7809

512-276-3729

Eric Prahl

Region 3: Tarrant County except zip codes: 76129 - 76262

512-919-7834

512-276-3420

Taylor Deats

Region 3 Counties: Denton & Hood Region 4

512-919-7813

512-276-3228

Taylor Carr

Region 5

512-919-7833

512-276-3063

Lisa Castille

Region 6 Counties: Austin, Fort Bend, Liberty, Matagorda, & Wharton

512-919-7957

512-276-3794

Desiree Douglas

Region 6: Harris County zip codes 77096-77598 & Colorado County

512-919-7805

512-276-3735

Shirley Arnold-Moore

Region 6: Harris County zip codes 77062 – 77095 & Waller County

512-919-7836

512-339-5804

Tisha Gilmore

Region 6: Harris County zip codes 77002 - 77061

512-919-7818

512-276-3483

Ashley Brough

Region 6 Counties: Brazoria, Chambers, Galveston, & Montgomery

512-919-7806

512-276-3386

Cassandra Pearson

Region 7 Counties: Bastrop, Bell, Blanco & Bosque

512-919-7976

512-276-3725

Dorneshia Davis

Region 7 Counties: Travis

512-919-7926

512-276-3408

Michael Esselstein

Region 7 Counties: Brazos, Burleson, Burnet, Caldwell, Coryell, Falls, Fayette, Freestone, Grimes, Hamilton, Hays, Hill, Lampasas, Lee, Leon, Limestone, Llano, Madison, McLennan, Milam, Mills, Robertson, San Saba, Washington & Williamson

512-919-7853

512-276-3212

Christa Fleming

Region 8: Bexar County except zip codes 78244-78264

512-919-7965

512-934-9838

Tamala Carter

Region 8: Bexar County zip codes 78244-78264 & all other Region 8 Counties

512-919-7905

512-276-3404

Tamala Carter

Region 9 Counties: Andrews, Borden, Dawson, Ector & Tom Green

512-919-7905

512-276-3404

Taylor Carr

Region 9 except Counties Andrews, Borden, Dawson, Ector & Tom Green
Region 10

512-919-7833

512-276-3063

Melissa Zader

Region 11

512-919-7885

512-276-3297

Residential Child Care Licensing (RCCL)
Name Region Assignment Phone Number Fax Number

Lara Karcher-Logan

Region 1 Counties: Hockley and Oldham

512-919-7821

512-276-3038

Robin Grover

Region 1 Counties: Lubbock, Potter and Randall

512-919-7849

512-276-3732

Angelica Martin

Region 2

512- 919-7958

512-339-5871

Lara Karcher-Logan

Region 3: All counties except Dallas County

512-919-7821

512-276-3038

Robin Grover

Region 3: Dallas County only

512-919-7849

512-276-3732

Lara Karcher-Logan

Region 4

512-919-7821

512-276-3038

Melissa Dellahoussaye-White

Regions 5, & 6: All counties and only Harris County zip codes 77004 - 77028

512-919-7832

512-276-3762

Meghan Rudnai

Region 6 Counties: Galveston and Harris County except zip codes 77004-77009

512-919-7822

512-339-5871

Ali Schoeneweis

Region 7

512-919-7808

512-276-3770

Meredith Teders

Region 8: All counties except Kerr

512-919-7813

512-276-3223

Robin Grover

Region 8: Kerr County only

512-919-7849

512-276-3732

Melissa Dellahoussaye-White

Region 9

512-919-7832

512-276-3762

Angelica Martin

Region 10

512-919-7958

512-339-5871

Angelica Martin

Region 11

512-919-7958

512-339-5871

Fingerprinting Contacts

ContactCBCU@hhsc.state.tx.us for all other background check questions

Contact Fingerprinting Staff
Name Region and/or Duties Phone Fax

Alexis Mitchell

FBI Fingerprint Troubleshooting

 512-919-7987

 512-339-5871

Dyanna Larson

FBI Fingerprint Troubleshooting

512-919-7862

512-339-5871

Tarsha Prosser

FBI Fingerprint Troubleshooting

512-919-7838

512-339-5871

CPS Foster Adoptive Home Development Background Checks

You can apply to be a foster and or adoptive parent either through Child Protective Services or a private child placing agency. These agencies conduct background checks for any criminal history, or abuse and neglect investigations. The Centralized Background Check Unit completes a risk evaluation on any history found in the background check.

If you have questions regarding applying to be a foster and/or adoptive parent through a private child placing agency, please contact your Residential Child Care Licensing inspector listed in the Child Care Licensing Contacts tab on this page.

If you have questions regarding applying to be a foster and or adoptive parent through CPS, please contact your local CPS office or visit the DFPS website on Adoption and Foster Care.

If you are a HHSC staff member and have questions about CPS Central Registry Due Process or Risk Evaluations, please email the DFPS FAD Background Checks mailbox.

Administration Contacts

Name Job Title Phone Fax

Rachelle Daniel

CBCU Director

512-919-7909

512-276-3713

Julianna Crighton

Management Analyst

512-919-7968

512-276-3714

Mandi DeMars

Special Projects Manager

512-919-7825

512-276-3753

Joshua Weddle

Child Day Care Licensing Background Check Manager - Regions 1, 7  & 11

512-919-7852

512-276-3722

Amanda Jensen

Residential Licensing Background Check Manager and Statewide

512-919-7916

512-339-5871

Cindy Klier

Child Day Care Licensing Background Check Manager – Regions 2 & 6

512-919-7988

512-276-3733

Emily Kopplin

Child Day Care Licensing Background Checks Manager - Regions 3 & 4; Exempt Operations

512-919-7856

512-276-3736

Cydney Knighton

Child Day Care Licensing Background Check Manager – Regions 5 8, 9, 10 & CBCU Support Line Manager

512-919-7842

512-339-5871