Training Materials and Resources

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Training Materials and Resources

EVV Training

Program providers must complete all required EVV training for programs and services currently required to use EVV per HHSC policy. The EVV Training Checklist (PDF) provides detailed information on training requirements and options for completing them.

Computer-Based Training

Online, interactive EVV training courses are available in the HHS Learning Portal and TMHP Learning Management System. Completing these courses help program providers meet EVV training requirements.

The HHS Learning Portal includes training about HHSC EVV Policy.

The TMHP Learning Management System includes training about:

  • EVV Vendor Selection
  • EVV Portal
  • EVV Portal Standard Reports and Search Tools
  • EVV Claims Submission and Billing

EVV Vendor System Training

For EVV vendor system training contact:

DataLogic Software, Inc./Vesta
Phone: 1-844-880-2400
Email: info@vestaevv.com

First Data Government Solutions/AuthentiCare
Phone: 1-877-829-2002
Email: AuthentiCareTXSupport@firstdata.com

EVV Tool Kit

The EVV Tool Kit is a series of training modules providing detailed information about EVV and the EVV process from beginning to end.

Modules

  1. Introduction to EVV (PDF)
  2. Roles and Responsibilities Part 1 of 2 (PDF)
  3. Roles and Responsibilities Part 2 of 2 (PDF)
  4. EVV Visit Transactions (PDF)
  5. Visit Maintenance (PDF)
  6. Process Flow: Beginning to End (PDF)
  7. The EVV Aggregator and EVV Portal (PDF)
  8. Submitting an EVV Claim (PDF)
  9. EVV Portal Standard Reports and Search Tools (PDF)
  10. EVV Visit Transaction Validation Enhancements (PDF)
  11. Summary of Sept. 1, 2019 Changes to EVV (PDF)
  12. Getting Started with EVV (PDF)
  13. EVV Training Requirements (PDF)
  14. EVV Compliance Oversight Policies (PDF)
  15. Best Practices to Avoid EVV Claim Mismatches (PDF)
  16. Cures Act  EVV Expansion: EVV Vendor Selection and Onboarding (PDF)
  17. EVV Vendor  Transfer Policy and  Process (PDF)

Frequently Asked Questions

Glossary of Terms

The EVV Glossary of Terms (PDF) lists common EVV terms, definitions, and acronyms.

How to Access the EVV Portal

The How to Access the EVV Portal (PDF) job aid contains instructions for requesting access, logging in to the EVV Portal and accessing EVV standard reports in the EVV Portal.

Webinars

EVV Live Question and Answer Webinar Series