Training Materials and Resources

EVV Training

Program providers must complete all required EVV training for programs and services currently required to use EVV per HHSC policy. The EVV Training Checklist (PDF) provides detailed information on training requirements and options for completing them.

Computer-Based Training

Online, interactive EVV training courses are available in the HHS Learning Portal and TMHP Learning Management System. Completing these courses help program providers meet EVV training requirements.

The HHS Learning Portal includes training about HHSC EVV Policy.

The TMHP Learning Management System includes training about:

  • EVV Vendor Selection
  • EVV Portal
  • EVV Portal Standard Reports and Search Tools
  • EVV Claims Submission and Billing

EVV Vendor System Training

For EVV vendor system training contact:

DataLogic Software, Inc./Vesta
Phone: 1-844-880-2400
Email: info@vestaevv.com

First Data Government Solutions/AuthentiCare
Phone: 1-877-829-2002
Email: AuthentiCareTXSupport@firstdata.com

EVV Tool Kit

Frequently Asked Questions

Glossary of Terms

The EVV Glossary of Terms (PDF) lists common EVV terms, definitions, and acronyms.

How to Access the EVV Portal

The How to Access the EVV Portal (PDF) job aid contains instructions for requesting access, logging in to the EVV Portal and accessing EVV standard reports in the EVV Portal.

Webinars