MDS Automation Coordinator
For questions about Texas-specific software settings, data transmission/correcting errors and CASPER Reports (including Final Validation and Missing Assessment reports).
Fax: 512-438-4285 (shared fax — call or email first)
HHSC MDS Automation Coordinator
Mail Code E-345
701 W 51st ST
Austin, TX 78751
MDS RAI Coordinator
For questions from providers and state staff in Texas about federal requirements for MDS record and assessment completion by all certified nursing facilities and swing bed facilities; as well as state requirements for MDS record and assessment completion by all licensed-only nursing facilities or wings (including any item on the MDS, CAAs, Care Planning and quality measures).
Susan Edgeman, RN
HHSC MDS RAI Coordinator
Mail Code 2803
1607 Bandera Rd
San Antonio, TX 78228
LTCMI, Medicaid Information, MN/LOC and the TMHP Portal
- Contact TMHP at 1-800-626-4117 or visit the TMHP Long Term Care Homepage.
Texas Medicaid Policy and Medicaid Reimbursement Questions
- Contact the Provider Claims Services Hotline at 512-438-2200.
jRAVEN, MDS Logon Accounts, QIES Accounts and the QIES Website
CMSNet Connection and Juniper Client Issues
- Contact CMSNet at 1-888-238-2122 or MDCN.MCO@palmettogba.com.
Medicare Skilled Diagnoses and Payment Questions
- Contact the Medicare Administrative Contractor (MAC) / Fiscal Intermediary (FI) for the nursing facility. The Texas MAC is Novitas Solutions at 1-855-252-8782.