A-1700, Management
A-1710, General Policy
Revision 22-4; Effective Oct. 1, 2022
SNAP and TANF
Explore management at each application, redetermination and when a change affects how the household meets its expenses.
A thorough discussion of how a household meets its expenses can help staff evaluate the accuracy of information the household provides.
Ask two questions to examine management:
- How long has the household managed this way?
- Are the household's reported net income and resources enough to pay their expenses?
Require additional explanation and verification when management is questionable or negative.
Related Policy
Advisor Action, A-1730
A-1720, How to Evaluate Management
Revision 22-4; Effective Oct. 1, 2022
SNAP and TANF
Explore past, present, and future management. Before the interview, review the previous Form H1010, Texas Works Application for Assistance — Your Texas Benefits, Form H1010-R, Your Texas Works Benefits: Renewal Form and case comments. Decide if the information given in the past is consistent with the current situation.
Review the EDG and determine if the household's reported net income meets its basic expenses. Examples of basic expenses include, but are not limited to:
- food;
- transportation;
- shelter;
- utilities; and
- recurring expenses such as:
- credit card payments;
- loans;
- insurance;
- clothing; and
- disposable diapers.
Review Data Broker reports and other on-line verification sources to identify any unreported household income, resources and expenses. Example: Credit reports may show regular payments that cause monthly expenses to exceed reported income.
If net income and resources do not cover paid expenses, ask the household if anyone has or receives income from:
- tips;
- commissions;
- overtime;
- bonuses; or
- part-time employment such as:
- paper routes;
- food delivery;
- ride-sharing;
- street vending;
- babysitting;
- sewing;
- laundry;
- lawn and garden work;
- carpentry; and
- seasonal labor.
Explore whether the household pays expenses by:
- borrowing from friends or relatives;
- receiving cash contributions or gifts;
- using checking or savings accounts; or
- receiving assistance from another source that pays expenses directly to the vendor, such as:
- Housing and Urban Development (HUD) rental assistance;
- the Salvation Army;
- community-based organizations;
- insurance; or
- friends or relatives.
If the applicant intends to repay a loan, explore how the applicant will pay it back.
If the household reports temporary loans, gifts or vendor payments, set a special review to check management based on the estimated temporary payment end date.
Exception: Do not set a special review for management for streamlined reporting households.
Related Policy
Data Broker Combined Report Sources With Credit Report, C-827
A-1730, Staff Action
Revision 22-4; Effective Oct. 1, 2022
SNAP and TANF
Step | If ... | then... |
---|---|---|
1. | management is questionable at initial application, Temporary Assistance for Needy Families (TANF) complete review or Supplemental Nutrition Assistance Program (SNAP) redetermination, |
|
a recent change causes questionable management, |
|
|
2. | verification shows basic billed expenses are paid, |
|
verification shows basic billed expenses are past due, |
|
|
the household does not return verification, |
|
|
3. | management is negative for three months or more, |
|
management is negative and the household provides proof that the household paid billed expenses with non-recurring assistance, |
|
|
management is negative and the household fails to provide available verification of the income or resources used to meet their expenses, |
|
|
management is negative for less than three months, |
|
Related Policy
How to Evaluate Management, A-1720
Monitoring Questionable Management, A-1731
Length of Certification, A-2324
Streamlined Reporting Households, A-2350
Processing Special Reviews, B-125
What to Report, B-621
Shortening Certification Periods as a Result of a Change, B-635
A–1731 Monitoring Questionable Management
Revision 22-4; Effective Oct. 1, 2022
TANF
Set special reviews to monitor cases with questionable management.
SNAP
Set a special review due to questionable management for non-streamlined reporting (SR) households. Do not set a special review due to questionable management for SR households.
Related Policy
Length of Certification, A-2324
A-1740, Verification Requirements
Revision 22-4; Effective Oct. 1, 2022
SNAP and TANF
Verify if the household's basic expenses are paid or delinquent when the household's billed expenses exceed reported net income or resources at application, redetermination, change and at special reviews set for management. Exception: Do not set special reviews due to questionable management for streamlined reporting households.
A-1750, Documentation Requirements
Revision 22-4; Effective Oct. 1, 2022
SNAP and TANF
When past, present or future management is negative or questionable, document the person's explanation of how the household manages its expenses.
When the reported net income is enough to cover all reported expenses, completing the Management - Details logical unit of work (LUW) in the Texas Integrated Eligibility Redesign System (TIERS) Data Collection meets the documentation requirements. This includes expenses listed in the Data Broker credit report, such as credit card expenses.
Document the steps taken to resolve or clear management that has been negative for more than three months.
Related Policy
Staff Action, A-1730
The Texas Works Documentation Guide