Revision 23-4; Effective Nov. 17, 2023

Mailing Address 

HHSC Family Planning Program
North Austin Complex, Mail code 0224
4601 W. Guadalupe Street, Suite #4.507
Austin, TX 78751-2920 

Helpline

8 a.m. to 5 p.m. Central Time
Monday through Friday
Austin Phone No. 512-776-7796

Provider questions: 800-925-9126 
(TMHP contact center, pick option 5)

Email

• famplan@hhs.texas.gov
• PSPS_Contracts@hhs.texas.gov

Websites

• https://hhs.texas.gov/doing-business-hhs/provider-portals/health-services-providers/womens-health-services/family-planning
• https://www.healthytexaswomen.org/healthcare-programs/family-planning-program 
   

Revision 22-2; Effective April 1, 2022

The Family Planning Program Policy Manual is a guide for contractors who deliver HHSC FPP services in Texas. FPP providers must also follow policies and procedures as established by the Texas Medicaid Program in the Texas Medicaid Provider Procedures Manual (TMPPM).

Federal and state laws related to reporting of child abuse, operation of health facilities, professional practice, insurance coverage and related topics also affect family planning services. Contractors must be aware of and follow existing laws.