Revised Sept. 2009

2.1 Overview

DHHS' Communication Access Maximum Rates establish the maximum amount the Texas Health and Human Services Commission (HHSC) pays for interpreter and Communication Access Real-time Translation (CART) services. These rates are also the maximum amount payable to contractors providing services to DHHS consumers.

2.2 Establishing Rates

A Request for Information (RFI) is posted to the Texas Marketplace to gather information and establish Communication Access Maximum Rates, which vary by skill level and HHSC region. Regions and skill levels are combined whenever possible to reduce the complexity of the pay-rate scale.

Higher rates may apply to last-minute requests and for services on weekends, evenings, and holidays.

2.3 Annual Review

Rates are reviewed annually.