Texas Health and Human Services employees champion the rights of those we serve. Our ombudsmen advocate for clients, investigators look in to reports of fraud, waste and abuse, and civil rights staff ensure that clients receive the benefits for which they qualify, regardless of their race, color, national origin, sex, age, religion, and disability, and in some cases political beliefs and sexual orientation.
The Civil Rights Office promotes a diverse environment that is free of discrimination in employment, programs and services.
Compact with Texans describes the Texas Health and Human Services Commission's services, principles and the process for filing complaints and requesting information
Consumer Rights and Services accepts complaints about the treatment of older people and people with disabilities.
Non-discrimination Statement includes information about how this institution is prohibited from discriminating on the basis of race, color, national origin, disability, age, sex and in some cases religion or political beliefs.
Employees of the Office of the Independent Ombudsman for State Supported Living Centers are located in each living center. They respond to concerns about the treatment of living center residents expressed by residents, family members, staff and others.
The primary mission of the Office of Inspector General is to detect, deter and prevent fraud, waste and abuse in health and human services programs and services.
The Office of the Ombudsman helps people when the agency's normal complaint process cannot or does not satisfactorily resolve the issue.
Office of the Long-term Care Ombudsman employees and volunteers advocate for the rights of nursing home and assisted living center residents.
What are My Rights in Long-term Care Programs explains the rights that older people and people with disabilities have regardless of whether they live in the community or in a long-term care facility.