Dr. Courtney N. Phillips serves as executive commissioner of Texas Health and Human Services (HHS), the largest state agency system committed to improving the health, safety and well-being of Texans. HHS comprises 38,000 teammates and an $80 billion budget for the 2018–2019 biennium.
Before moving to Texas, Dr. Phillips served for three years as the chief executive officer of the Nebraska Department of Health and Human Services. In this capacity, she developed and executed the department's first annual business plan — an initiative credited with making the agency more efficient, accountable and transparent. Under her leadership, the agency completed more than 93 percent of the 213 business plan deliverables in year one and 97 percent of the deliverables in year two. Before serving Nebraska, Dr. Phillips spent 12 years with the Louisiana Department of Health and Hospitals in a variety of roles, giving her keen insight into all health and human services operations.
Dr. Phillips attributes her leadership abilities to her focus on establishing a can-do culture, clear priorities, efficient business processes and dynamic stakeholder relationships.
Dr. Phillips earned a bachelor's degree in kinesiology and a Master of Public Administration from Louisiana State University, and a Ph.D. in public policy from Southern University in Baton Rouge, Louisiana. She continued honing her process-improvement skills by earning an Executive Green Belt in Lean Six Sigma.
Away from the office, Dr. Phillips' passions include spending time with her son, Langston, and exploring the great state of Texas.