Working for Provider Investigations
If you work for Provider Investigations as an investigator, you will investigate alleged abuse, neglect or exploitation of people receiving services from certain providers, including state hospitals, state supported living centers, and Home and Community-Based Service providers.
Watch the video below for personal accounts from HHSC PI Investigators and Supervisors about what it’s like to work with HHSC Provider Investigations.
What kinds of things will I be doing?
- Interviewing children and adults with mental illness, intellectual disabilities, and/or physical disabilities
- Asking people personal questions about abuse, neglect, or exploitation they may not want to answer
- Observing and photographing people's bodies to document signs of abuse or neglect
- Working in a professional manner with people who might differ from you, without discriminating on the basis of sex, race, culture, socio-economic background, religion, ability, or sexual preference
- Behaving ethically and following the HHSC Standards of Conduct
- Maintaining confidentiality as required by law and HHSC PI policy
- Balancing workload to meet investigation deadlines
- Travelling in conditions that may cause wear and tear on your own vehicle
Do I need a college degree?
Yes, you must have a bachelor’s degree from an accredited four-year college or university.
What would my salary be?
Positions range from Specialist I to Specialist IV. The starting salary range is $2,660.21 to $3,375.75 per month. Starting salary is based on experience within Provider Investigations or APS In-Home.
Will I get trained on what to do?
Yes! You will have lots of great training before you begin. You will also have ongoing support from your co-workers and supervisor.
Are there opportunities for career advancement?
Yes. You will receive ongoing training as your career moves forward. There are various levels of certification.
Visit the Health and Human Services Jobs Center to see what jobs are currently open around the state and to complete an online application.