Working for Provider Investigations 

If you work for Provider Investigations as an investigator, you will investigate alleged abuse, neglect or exploitation of people getting services from certain providers, including state hospitals, state supported living centers, and Home and Community-Based Service providers. 

What kinds of things will I be doing?

  • Interviewing children and adults with mental illness and intellectual disabilities
  • Asking people personal questions about abuse, neglect, or exploitation they may not want to answer
  • Observing and photographing people's bodies to document signs of abuse or neglect
  • Discussing human sexuality and sexual abuse with people who have cognitive disabilities or mental illnesses in a direct and objective manner 
  • Working in a professional manner with people who might differ from you, without discriminating on the basis of sex, race, culture, socio-economic background, religion, ability, or sexual preference
  • Behaving ethically and following the HHSC Standards of Conduct 
  • Maintaining confidentiality as required by law and HHSC PI policy
  • Balancing workload and case documentation to meet investigation deadlines
  • Travelling in conditions that cause wear and tear on your own vehicle

Do I need a college degree?

You must have a bachelor’s degree.

What would my salary be?

Positions range from Specialist I to Specialist IV.  The starting salary range is $2,660.21 to $3,375.75 per month. Starting salary is based on experience within Provider Investigations or APS In-Home.

Will I get trained on what to do?

Yes! You will have lots of great training before you begin. You will have ongoing support from your co-workers and supervisor any time you need it.

Are there opportunities for career advancement?

Yes. You will receive ongoing training as your career moves forward. There are various levels of certification.

Apply Today

Visit the Health and Human Services Jobs Center to see what jobs are currently open around the state and to complete an online application.