December 3, 2020

The following electronic visit verification policy updates are effective Dec. 1 and have been posted in the Policy section of the HHS EVV website.

EVV Reason Code Policy (PDF)

The revised policy replaces the EVV Reason Code and Required Free Text Policy and describes the requirements for using reason codes when completing visit maintenance in the EVV system.

EVV Reports Policy (PDF)

The revised policy includes the EVV Claim Match Reconciliation Report in the EVV Portal and the following additional standard reports in the EVV system:

  • EVV Attendant History Report
  • EVV Clock In/Clock Out Usage Report
  • EVV Reason Code Usage and Free Text Report
  • EVV Units of Service Summary Report

Email HHSC EVV with your questions.