October 5, 2020

HHSC is not requiring a face-to-face meeting with an individual or their legally authorized representative for individual plan of care revisions. This is per COVID-19 guidance IL-20-11.

In addition, until further notice by HHSC, signatures from the individual or the LAR on the IPC or supporting documentation is not required before submitting to HHSC.

All required signatories that are not the individual or LAR must sign the IPC and supporting documentation before submission.

For meetings currently conducted by phone or videoconference to revise an IPC, required individual or LAR signatures on the IPC and supporting documentation can be done electronically, by fax, by mail, or in person if face-to-face restrictions have been lifted and it is safe to do so. If unable to obtain a signature by the methods mentioned, document the following:

  • The date of the meeting held by phone or videoconference
  • The reason for the meeting and what was discussed
  • If the individual or LAR agree with the services as indicated on the revised IPC