September 18, 2020

The Texas Medicaid & Healthcare Partnership has created the EVV Visit Transaction Rejection Guide (PDF) to help program providers and financial management services agencies who receive Electronic Visit Verification visit transaction rejections in the EVV system.

The guide provides step-by-step instructions for identifying and correcting the issues that are causing the rejections and is available on the the TMHP EVV Training webpage.

Email TMHP with questions.