March 20, 2019

Providers who moved from MEDsys to DataLogic have until May 7 to unlock visit maintenance in order to make corrections to the MEDsys EVV historical data elements. Providers won’t be allowed to create new MEDsys visits.

After May 7, the request to unlock visit maintenance will require a specific reason why the provider didn’t ask for visit maintenance be unlocked within the posted timeframe.

Please refer to the Feb. 8 EVV alert EVV Visit Maintenance of MEDsys EVV Historical Data for more information, including the process to request the unlocking of visit maintenance.

For questions regarding this alert contact HHSC EVV Operations.